My family stayed here in December, it was great, a few weeks before christmas to do all our shopping, we were met and greeted extremely well by the care taker dean, who was really friendly and went over the top to help us throughout our stay.
however we stayed again a few weeks ago and to our surprise dean was not there, we where told by another member of staff dean was let go because he was useless, personally i think this is very unprofessional of the individual to say this.
we will not be re - booking
apartments are at least 5 star but service has declined to at least 1 star
- Official Description (provided by the hotel):
- Stunning 5 Star NI Tourist Board Approved Apartments in the heart of Belfast. Modern, chic and contemporary furnishings. Floor to ceiling windows and private balconies compliment the unrivalled views. Quite simply - the perfect pad to explore Europe's newly emerging cosmopolitan city - Belfast. Enjoy a 2 night city break or an extended corporate stay, either way, you can be sure of a warm Belfast welcome. ... more less