Service was shocking. Day staff looked customers up and down and was giving dirty looks. Went as part of a hen do as was recommend from previous hen do. 13 working ladies and mums just out for a good night. Room had no bin iron or basic amenities. Bathroom was like a airplane toilet. Bedding had wholes in it. Heating was on and not one of the ladies were able to have a comfortable night sleep. When questioned about the air conditioning the staff said leave it 20mins abruptly and was not apologetic at all then hung up the phone. You couldn't open your curtains there was flats outside with people screaming all night long. Windows were useless as it opened an inch. When speaking to the night staff they were lovely and apologised but the next morning the service was not pleasant again. Please also be aware if you are going on a stag or hen and like us booked with a debit or cash you have to be prepared to have your photo ID and £50 deposit. Never seen this before all the ladies were sensible about not taking cards incase of over spending so only had cash this could have completely ruined the night for some of the ladies if one if our group had not had a credit card to hold on their system. This is not a good advert for Northern Ireland!
- Official Description (provided by the hotel):
- Modern 124 bedroom Ibis hotel located downtown within Belfast City Centre. All rooms en-suite and non smoking. Free wifi in lobby and lounge. Secure discounted car parking is available at City Car Park throughout the week at a discounted rate of GBP 6 for 24 hours. Close to shopping district, business, entertainment and cultural attractions. Odyssey, Titanic Quarter, Victoria Square, Opera House and Waterfront. Breakfast 4am to midday. Café and Bar. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Belfast City Centre Hotel Belfast