I've arrived at the hotel before 12pm. booking confirmation stated that check-in is available from 12pm. on arrival i was informed by rude receptionist that checkin does not take place till 2pm and there are no rooms ready at present.
i explained it to the lady that booking confirmation states that check-in is available from 12 and their website states the same. i was told that this is not hotel policy and they are unable to offer me the room till 2pm. i asked for the cancellation of my booking and 5 minutes laters room suddenly became available. i won't be using this hotel in the future
- Official Description (provided by the hotel):
- Modern 124 bedroom Ibis hotel located downtown within Belfast City Centre. All rooms en-suite and non smoking. Free wifi in lobby and lounge. Secure discounted car parking is available at City Car Park throughout the week at a discounted rate of GBP 6 for 24 hours. Close to shopping district, business, entertainment and cultural attractions. Odyssey, Titanic Quarter, Victoria Square, Opera House and Waterfront. Breakfast 4am to midday. Café and Bar. ... more less
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- Also Known As:
- Ibis Belfast City Centre Hotel Belfast