I have read several poor reviews of the customer service at this hotel, however feel that I must post the positive experience which I had today when phoning to ask questions about the hotel, location, closest train station, cost and variety of breakfast. I was greeted on the phone in a most cheerful, friendly manner and the receptionist couldn't have been more pleasant and helpful. Nothing was too much trouble and I was assured that the hotel would do their best to fulfil my request for high floor. I was even advised about the half price cocktails and recommended to try the strawberry daquiri. I will post a review again following my visit next week.
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- Also Known As:
- Ramada Encore Belfast City Centre Hotel Belfast