Stayed here before a few years back and had a great stay so we decided to come back for 2 nights to bring in the new year. Arrived very early for check in and we did not expect to get a room as quickly as we did so we appreciated that. Joshua was on the desk and was extremely polite and pleasant to deal with. Room spotless and well equiped, could not fault. Our issues began on the second day. Clearly a few members of staff were unhappy with having to work new years eve and decided to take it out on paying customers. We ordered a meal from the RGB from a waitress with the attitude of a spoilt child stomping about. We truely felt that we had commited a crime by ordering food! Would not rate the foot at all im afraid... 3 of us ordered ceasar salad that stunk and tasted of fish. As the night went on we got less impressed with the standard of service. I went to go up to the room however my card wouldnt work in the lift. I glanced over to the reception in hope the man there would come to assist but all i got was "you have to swipe and press the button" in an ignorant and patrionising voice. I knew how to work the lift it was the card that had a fault. This man (Dairmuid?) was rude to me and rude to the other two guys on the reception who assited me and sorted my card. I am so shocked that I am having to write this review but the attitudes of some of your staff really brings this good hotel down.
- Official Description (provided by the hotel):
- Welcome to the Park Inn by Radisson Belfast Hotel in the heart of Belfast. We have 145 bedrooms and 7 bright meeting rooms all with comfortable air-conditioning. We are conveniently positioned just behind Belfast City Hall making us ideal for leisure or business. All rooms come with Surf4Free WIFI access. The stylish New York inspired RBG Bar & Grill situated within the hotel serves a wide range of appetising dishes and refreshing drinks to be enjoyed in a warm, friendly atmosphere. Enjoy a cool beer or a chic cocktail on our outdoor terrace. ... more less
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- Also Known As:
- Park Inn By Radisson Belfast Hotel Belfast
- Belfast Park Inn