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“Great decor, great location, great service!”

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The Fitzwilliam Hotel Belfast
Ranked #5 of 43 Hotels in Belfast
Certificate of Excellence
Glasgow, United Kingdom
2 reviews
“Great decor, great location, great service!”
4 of 5 bubbles Reviewed September 29, 2010

A really comfortable room with excellent facilities - nothing seemed to have been overlooked. The bathroom was well designed with a quality finish - the whole experience was most enjoyable.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickyvicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,730 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (418)
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English first
Melbourne, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 29, 2010

We booked and paid several months ahead for a two night stay. First impressions were very good - car parked and luggage attended to cheerfully and promptly, foyer slick and airy, our room also appeared stylish and comfortable. Heading to our rooms, however, we were put off by the extremely dark corridors.
As we unpacked and settled in, we realised that we had been given a "wheel-chair friendly" room. The cavernous bathroom had little or no shelf space, the only towel rail was far too short and low, and could only be accessed by reaching over the open toilet, as there was no seat cover. The (very small) hand basin, too, was at knee height. There was no shower screen, so water went everywhere when in use, and there was nowhere to put towels, clothes or toiletries within easy reach and away from the spray. (Wouldn't this also be a problem for a disabled guest?) Furthermore the drainage from the shower was sluggish, resulting in a lot of water on the floor. On raising this issue with the concierge the next morning, we were told it was the only room available given that the hotel was full - not satisfactory given we had booked so far in advance. At a later stage we were given the opportunity to change rooms, but we declined as we had already unpacked and had only one night left to stay. No further compensation was offered.
We dined in the hotel restaurant and had extremely good service from Amy. The restaurant, however, had a couple of rather drafty spots and we asked to be moved from the first table allocated to us.
A very disappointing stay.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank MarJohn1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
1 review
4 of 5 bubbles Reviewed September 28, 2010

A good spot for the weekend in Central Belfast. Slightly quirky modernised hotel -rooms comfortable with a retro-50's feel. Good restaurant and food but not cheap. We were there for a wedding (not in the hotel) and everyone was looked after very well. Service was good throughout with a most helpful concierge.

If you want somewhere comfortable and slightly different (and not apparently just another chain style hotel) then this is a good bet.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k9woo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed September 27, 2010

The Fitzwilliam was a wonderful hotel for us to stay in - we were there for a friend's wedding but we actually felt like we were on holiday ourselves - we were treated so well. The staff are friendly, helpful and bend over backwards to help, the rooms were tastefully decorated, had everything we needed and unusually we slept really well for a city hotel. I saw everything I wanted to in Belfast so don't necessarily need to sightsee more but I would definitely go back to the Fitzwilliam just for a break. Oh and the veggie breakfast was great!

Stayed September 2010, traveled as a couple
Helpful?
Thank Lopa1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
65 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed September 26, 2010

Polyester pillows!?! Even the feather one's they provided me with once I complained were hard. Smallest and most poorly equipped gym I've ever seen in a hotel of this class. Lousy soundproofing on the windows even though the hotel is on one of the busiest streets in Belfast. I hope I can find something better next trip.

  • Stayed September 2010, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank Daoda2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 22, 2010

My 20 year old daughter and I stayed for four nights and were both so impressed by the hotel. Breakfast was fantastic, cooked to order and really good quality and service. Wonderful location for getting around and about, and close to some great places for eating out in the evening. But definately the staff are the greatest asset. The friendly professionalism of every member of staff we encountered made sure we felt sincerely welcome, and I would recommend this hotel as second to none. I hope to return to visit Belfast again and if so I wouldn't dream of staying anywhere else.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank LondonBeamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
1 review
5 of 5 bubbles Reviewed September 21, 2010

The Fitzwilliam hotel was quite simply the best hotel we stayed at in 5 weeks in the Northern Hemisphere!! There is a palpable commitment to excellence on the part of everyone who works there from the porter who raced out enthusiastically to grab our luggage from the cab to the front desk people who were faced with two weary and not very together guests (after a very long international flight). My husband commented that the place must be a nightmare to keep clean as every surface is shiny - which perhaps is the point - everything gleams and there's not a smudge or fingerprint in sight anywhere - this place is clean, clean, clean. The bed was quite simply the most comfortable bed I have ever slept in - a huge king size which cradled weary bodies - so good that I peeled back the bedding to find out who the manufacturer was with a view to maybe getting one for our home. The decor isn't to everyone's taste but it's modern and different and stylish. The location is perfect for tourists to ramble around and despite it's central city location it was incredibly quiet. I booked this hotel after consulting tripadvisor and through one of the internet hotel booking sites which come with tripadvisor - this hotel was OUTSTANDING value for money - the cheapest we stayed at on our 5 week vacation and without doubt the best - we had an executive King room for 105 pounds per night! (One hotel we stayed in cost us 295 pounds per night so I'm not comparing the Fitzwilliam with dumps!) Sadly it was only for one night. I don't know if or when we'll be back in Belfast again but I wouldn't hesitate to stay there again.

  • Stayed August 2010, traveled as a couple
    • Value
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Helpful?
Thank macann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fitzwilliam Hotel Belfast

Property: The Fitzwilliam Hotel Belfast
Address: 1-3 Great Victoria Street, Belfast BT2 7BQ, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Belfast
#4 Luxury Hotel in Belfast
#7 Romantic Hotel in Belfast
#10 Family Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Fitzwilliam Hotel Belfast 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fitzwilliam Hotel Belfast
Belfast Fitzwilliam Hotel

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