Was looking forward to my 2 night stay in this hotel after reading the reviews, however I was very dissappointed. The foyer was a let down for a 5 star hotel, the halls were ridiculously dark and the room, although nicely decorated, was very small. The bed was the most uncomfortable bed I had ever slept in and on the first night I slept only 3 hours due to the heat in the room and the hospital-like bed. I phoned down to reception twice only for them not to answer or call back. No turn down service offered or received on first night. I also found the staff dismissive to the point of verging on rude.
Will not stay again if I wish to have a relaxing stay.
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel