We stayed here for 1 night last weekend on a dinner and b&b package. Having stayed here before, we were looking forward to our return trip but were left feeling a little disappointed. While the staff are still as friendly and helpful as ever the hotel itself is quite tired looking and in need of some TLC. The dark black & white colour scheme interior of our room showed up every scuff and mark that needed treating. 1 of the lamps in the room didn't work and we had to ask for a new iron as the one in our room was broken. The small shelf in the bathroom isn't big enough for toiletries. The bathroom is very dark - not great lighting for putting on make up ladies!! We also only had 1 bottle of water between us both and one glass, surely in a double room there should be 2 of each? We were very disappointed to learn the restaurant is no longer ran by Kevin Thornton and the standard of food has definitely slipped as a consequence. To be honest it was no better than a good gastro pub - but still the same price as when the "celebrity chef" was there?! Service in the restaurant was slow but it was very busy and when we asked for some water we were given two small tumblers of tap water, surely very restaurant offer a jug??! overall, the stay was OK, but disappointing.
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel