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“Beware the Pre-Theatre visitors” 4 of 5 bubbles
Review of The Fitzwilliam Hotel Belfast

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The Fitzwilliam Hotel Belfast
Ranked #5 of 43 Hotels in Belfast
Certificate of Excellence
Dublin, Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beware the Pre-Theatre visitors”
4 of 5 bubbles Reviewed October 4, 2012

I know that a £ is a £, and in these hard times all the more welcome. However, I do feel that this hotel has made a strategic mistake in hosting a pre-Theatre Menu. They are ideally situated beside the Opera House, and the upmarket reputation seems to draw the crowds.The night I was there The Mousetrap was playing to full houses, which unfortunately meant that the hotel was swamped, and I mean swamped, with visitors when I ventured out of my room for dinner at 6.30 pm. As there was no table available for me for at least 30 mins, I decided to go downstairs to the bar where I managed to find somewhere to sit. However, there I was ignored for the 30 minutes as 2 waiters tried to serve the 20 or more fully- occupied tables. I spoke to a staff member on the way out and he told me what was going on - I got the impression that he wasn't too delighted about having the whole night's business compressed into 90 minutes. Eventually seated in the restaurant, I realised that this wasn't really working for the theatre goers either - the couple beside me left without being served at all, and around me diners were calling for their Bills while finishing their main courses, in an effort to get to the Theatre on time. Then at 7.30 calm and quiet was magically restored as the hotel emptied. And I suppose that's the point - it did EMPTY. As the other reviews have stated, the hotel is great, the staff are great, the food was great, the service (once the crowd disappeared) was great, the rooms are great - but as a tired business traveller who had planed for a quiet, early meal and an early night, this madness was not what I expected of a 5 Star hotel. Maybe the Receptionist could advise guests to remain in their rooms until after 7.30 ?.......PS 17 quid for valet parking seems a bit steep. There is a public carpark a hundred yards or so across the road but a bag, briefcase, computer and heavy rain meant that was never going to happen!

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Lukieboy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,644 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (414)
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English first
Co Wexford
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

Stayed for a weekend in the Fitzwilliam Belfast and it was a great stay. Room was spacious, comfortable and spotless, the bed was huge! Staff were very helpful the concierge couldn't do enough for you. Its in a great location next to the Opera House and within walking distance of the bus tours and shopping centres. I would recommend this hotel for your stay in Belfast which is a great place for a weekend break!

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LesleyCoWexford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballymoney, United Kingdom
2 reviews
4 of 5 bubbles Reviewed September 29, 2012

My husband and I stayed here for a long weekend and could not fault it. Staff were friendly and helpful,cocktails and irish coffees a must and breakfast delicious. The hotel is perfect if you want a break away in comfortable surroundings. Walking distance to some fabulous restaurants and shops. We will look forward to returning soon.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lindajaynefp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 28, 2012

Great hotel, large room with good seating area. Central lotaction, great bar - try the cocktails, good restaurant - very reasonable priced early evening meals, staff wonderful nothing too much trouble. Really looking forward to going back.

Great city to visit, lots to do. Staff really helpful in booking tours for you.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JLS8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, England
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 28, 2012

The Fitzwilliam is very central -- a handsome new building rising on the corner next to the Opera House. Our room on the 7th floor was big, with a comfortable sitting area, huge bathroom and views across to the Antrim hills. It was beautifully dark and quiet at night. The only thing missing was a Nespresso machine, now becoming standard even in 4-star hotels. I loved the décor, which is mustard and black -- such a nice change from the fifty shades of beige you usually get.

The staff are pleasant and friendly. In particular, the young concierge (Daglan?), complete with top hat, was waiting by our taxi to take out bags even before we'd paid the driver. He took us to our room and whizzed off before we could tip him. When we had a small problem with the bath plug the following day, he immediately offered to move us to another room if we didn't want to wait till morning for Maintenance. Naturally, we waited.

The bar and lounge on the ground floor are both pleasant places to relax and the bar does food too. The first-floor restaurant has no windows, which gives a slightly claustrophobic effect; it's all right in the evening but it would be nice to have a view at breakfast. Breakfast is excellent: a buffet and several hot choices, including not only the full Irish but more unusual items such a smoked salmon Benedict.

We had dinner in the restaurant twice during our stay (it was a rainy few days in Belfast). The food is really rather good but we found the young waiters curiously under-trained. They all managed to give the impression that it was their first day of work experience. Waiting tables is not such an unskilled job as many people seem to think and this aspect lets the hotel down.

Room Tip: Even the cheapest rooms are huge. I doubt if you can find a bad one.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sbjkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orpington, United Kingdom
Level Contributor
170 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

Great hotel right in the heart of Belfast City Centre. Valet parking is expensive at £17.50 but worth the hassle. Rooms are very modern and spacious.reat breakfast and the bar area is very modern and welcoming.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Adrian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
earls barton
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 24, 2012

Stayed at this hotel for two nights in September 2012. The service was exceptional, the rooms were beautiful and the cocktail bar was fantastic. Concierge service really helpful recommending restaurants and arranging cabs etc. Parking a little expensive in hotel carpark. Location fantastic to use to get around Belfast city centre. Fantastic location for weekend city break.

Room Tip: Didn't use spa or pool
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bobblej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmaConnor, Operations Manager at The Fitzwilliam Hotel Belfast, responded to this review, September 25, 2012
Thank you very much for choosing to stay at The Fitzwilliam Hotel Belfast and for also taking the time to write a review on your recent visit.
It is such a pleasure to read such positive comments from our guests who have enjoyed their time with us.
I very much look forward to welcoming you back to The Fitzwilliam Hotel in the near future.
With Kindest Regards,
Gemma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fitzwilliam Hotel Belfast

Property: The Fitzwilliam Hotel Belfast
Address: 1-3 Great Victoria Street, Belfast BT2 7BQ, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Belfast
#5 Luxury Hotel in Belfast
#7 Romantic Hotel in Belfast
#10 Family Hotel in Belfast
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Fitzwilliam Hotel Belfast 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fitzwilliam Hotel Belfast
Belfast Fitzwilliam Hotel

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