The Fitzwilliam is very central -- a handsome new building rising on the corner next to the Opera House. Our room on the 7th floor was big, with a comfortable sitting area, huge bathroom and views across to the Antrim hills. It was beautifully dark and quiet at night. The only thing missing was a Nespresso machine, now becoming standard even in 4-star hotels. I loved the décor, which is mustard and black -- such a nice change from the fifty shades of beige you usually get.
The staff are pleasant and friendly. In particular, the young concierge (Daglan?), complete with top hat, was waiting by our taxi to take out bags even before we'd paid the driver. He took us to our room and whizzed off before we could tip him. When we had a small problem with the bath plug the following day, he immediately offered to move us to another room if we didn't want to wait till morning for Maintenance. Naturally, we waited.
The bar and lounge on the ground floor are both pleasant places to relax and the bar does food too. The first-floor restaurant has no windows, which gives a slightly claustrophobic effect; it's all right in the evening but it would be nice to have a view at breakfast. Breakfast is excellent: a buffet and several hot choices, including not only the full Irish but more unusual items such a smoked salmon Benedict.
We had dinner in the restaurant twice during our stay (it was a rainy few days in Belfast). The food is really rather good but we found the young waiters curiously under-trained. They all managed to give the impression that it was their first day of work experience. Waiting tables is not such an unskilled job as many people seem to think and this aspect lets the hotel down.
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel