Have visited here so many times and everything has always been top notch but last night my view changed.
Although I may have been in the wrong for not hearing him properly I was not happy with the service I received.
My boyfriend asked for Two large cokes and the man said yes, then said is two bottles okay?
So we said yes, thinking he meant he would bring us a bottle each instead of a glass as I know they give bottles instead here -£2.20 each!! Rip off!
He returned with four bottles of opened coke and when I said oh we meant one each he said, sorry madame but I've opened them now and I did tell you. They'll make me drink them otherwise.
I thought this was quite rude as he hadn't explained himself clearly, why would we want four bottles when there are only two of us, plus he shouldn't have opened them all at the bar. We didn't drink them all which is a waste, but I guess they didn't care as they got £8 out of us for only drinking two cokes!
Put me in a bad mood for the rest of my meal then. When he came to check we were okay, you could see the sort of "best put my waiter attitude on" before walking away. Also it was empty. We were the only customers on a Saturday night and it was only 9pm!
The food was lovely and the service of everyone else was lovely, it's a shame they were empty I didn't enjoy being the only customers and he should have taken back the two cokes we didn't order.
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