I decided to go here to celebrate my fiance's graduation with our close families. His family were from Cardiff and hadn't been to Swansea's marina or the new development before. Needless to say expectations were high but we were soon leaving feeling very bemused! The meal was booked a few months in advance for a lunchtime. Firstly, on arrival we wanted some cold drinks due to it being so warm. However we were told that we could only have alcoholic beverages as these were kept in fridges. These were not cold and we had to request ice. Then when we were sat a table, we had to wait 15mins before we could request drinks or a menu. We had someone who was disabled and were told that she had to still go up to look at the menu as they don't hand them out. The food was nothing special but one of our party found a stray hair and another's steak was cold! Worst of all was the waitress who kept barging between my family members to clear the plates and glasses! Finally, we had to sit in silence as the set up of the place is such that it's like a canteen and you can't hear what people are saying who are sat next to you never mind across the table. I was told that this restaurant was one of he best in Swansea but I've been to fast food restaurants which have had better service and etiquette than here!
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