We have to plan our meals out well in advance as my wife is a wheelchair user and a strict vegetarian - difficult to find good restaurants at the best of times. We visit Castellamare quite often as the location of this great venue provides fantastic views of the local coastline and of course the food makes it well worth a day trip from Cardiff.
There is a large 'Pay & Display' car park next to the restaurant with several designated disabled bays for blue badge holders. It is situated right next to the beach and the views on a clear day are beautiful. Level access from the car park to the restaurant and the cafe is available with ramp access to the facilities.
The double, double doors into the restaurant could be tricky to negotiate but I have to say, on every occasion we have visited, the staff have seen us coming and not hesitated in helping us through. There are only a few tables that are suitable for a wheelchair user as the restaurant is on two levels separated by 3 steps. Unfortunetely for us, the upper level is the best one for the panoramic views of the coast line. There is a disabled toilet situated between the restaurant and the cafe and I must say, it is probably one of the best thought out faciltiy I have seen in a long time - easily accessible and plenty of room for a carer and a wheelchair.
A comprehensive menu which as you would expect for an Italian restaurant, always plenty of vegetarian choices. The food is of an excellent quality, always served piping hot and good portions. Having lived in the the region of Italy from which this restaurant originates, I can confirm the food is exceptionally authentic and tastes just like what you would receive when you sat in a restaurant on the South West coast of Italy.
The staff are very attentive and professional and the overal service is excellent. Some may say the prices are a little high, but considering the little extras thrown in, the beautiful location, quality of food and service, I cannot support this view. I would have absolutely no hesitation in recommending this venue to anyone.