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“Part of the student experience” 4 of 5 bubbles
Review of Uplands Diner

Uplands Diner
Ranked #70 of 640 Restaurants in Swansea
Certificate of Excellence
Cuisines: Cafe, Fast Food, British, Diner, Welsh
More restaurant details
Restaurant details
Good for: Dining on a budget, Large groups, Kids, Families with children
Dining options: Breakfast, Brunch, Lunch, Free Wifi, Highchairs Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Welcome to the Uplands Diner home of the famous -Beast or Mega Beast BreakfastsSituated in the heart of Uplands in SwanseaWe are able to cater for all walks of life from students to Bank managers from OAP,S to Premier League football playersWe have 25 staff in total and we have seating capacity for 160 poepleWe serve 19 different breakfasts Daily Roasts,Pies,curries Pasta and Halal and the list goes on all eggs served are Free Range we also serve Semi and Skimmed and Soya milkOur Sugar and Coffee is Fare Trade
Swansea, United Kingdom
Level Contributor
70 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Part of the student experience”
4 of 5 bubbles Reviewed October 26, 2013

I actually used to live in the flat above the diner!
Good choice for vegetarians and meat eaters alike! Was always very clean and service with a smile.
Very popular on Sundays as most people go there for hangover cures! On my last visit I noticed they had more on the menu then they did previously. This did confuse me a bit as I didn't know what to have!
Originally there was only one beast, now there is a beast mini beast and one of the sandwiches called the beast!
The staff are amazing and Although they are always busy they are always helpful.
Portions are always massive. Ideal for breakfast lunch or dinner!
I always like revisiting any chance I can as it reminds me of my student days And how we used to cut through the diner to get to Tesco!
All in all a good place to get a good breakfast. Value for money good choice and all in all a good experience

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank 410AngharadJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UplandsDiner, Owner at Uplands Diner, responded to this review, November 8, 2013
Google Translation
Glad you enjoyed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 reviews from our community

Visitor rating
    212
    79
    28
    16
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Gourmet Burger Delight”
4 of 5 bubbles Reviewed October 22, 2013

This diner has THE most amazing gourmet burgers-they were gorgeous! So many things on the menu! My family and I visit this diner every time we visit Swansea -about 4 times a year and I am amazed how they keep thinking up new ways to show their appreciation for their customers loyalty-they are giving out free scratch cards and raffle prizes (iPods, holidays) last time we visited it was bank notes under your 'lucky' plate!
I was staggered to read 18th Oct review Lois W??? This is an open kitchen diner and you watch the food being cooked and plated. unhygenic? dirty? You have got to be kidding me! Your comments bare no resemblance to what I have experienced. This place appears to have a regular customer base over many years judging by the comments on this site and I also know from locals how well thought of this establishment is so I don't believe those comments by Lois W are a true and honest reflection of this diner.

  • Visited October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Finlayn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UplandsDiner, Owner at Uplands Diner, responded to this review, November 8, 2013
Hi
Thank you for your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, Wales, United Kingdom
Level Contributor
42 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Outstanding Breakfast :-)”
4 of 5 bubbles Reviewed October 22, 2013

Have eaten here twice now and both times we've had outstanding food. I had the Jumbo breakfast and I waddled out! The thought of even attempting either the Beast or the Mega Beast after having the Jumbo is a bit scary!! The thing I like best is the quality of the sausages and the bacon, both were lovely. I've been to places where the bacon is stringy and inedible or the sausages were gristly, thankfully these were meaty and very tasty. I enjoyed all the food, although the beans were a little bland. The only element which brought the review down to a 4 rather than a 5 was the coffee. I like black coffee but this was just not very nice, had to add lots of sugar! I should have complained but it was drinkable so I didn't bother. My daughter has had one of their Gourmet Burgers and reported it to be, as she put it, "lush"!! After checking out their menu I think I'll give them a go one lunchtime and see :-)

  • Visited October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Tracy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UplandsDiner, Owner at Uplands Diner, responded to this review, November 8, 2013
Thanks very much for taking time to do a review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bordeaux, France
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Disgraceful in my opinion.”
2 of 5 bubbles Reviewed October 19, 2013

I visited Swansea as part of my travels around the UK, and I don't think I have ever been to such a despicable, dirty, unhygenic place such as the Uplands Diner. My greeting was the most unfriendliest thing I have ever experienced. The staff were rude and the gentleman who was serving seemed in his own little world. I then ordered my food and the wait was for at least 20 minutes! By the time my food had arrived my stomach was growling quite loudly, which again is something I have never experienced in any other establishment. My food then arrived and lets say the meal was not pleasant. It was covered in grease which made me feel a little sick. This is the first bad review I have ever had to write. Uplands Diner wake up!

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank Lois W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UplandsDiner, Owner at Uplands Diner, responded to this review, October 20, 2013
I reply good or bad to review and take all points on
You talk total crap we have open kitchen and carry 5 stars
In three words
Keep on travelling
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Ok but has been great Before”
3 of 5 bubbles Reviewed October 17, 2013 via mobile

Been to uplands a few times now and not had a problem but on this occasion I found the food wasn't up to the standard as previous visits. The sausages luke warm. Toast cold. The coffee I left. I will return as all other visits have been very good. But please don't get complacent and keep ya standards high.

Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UplandsDiner, Owner at Uplands Diner, responded to this review, October 17, 2013
Thank you very much for taking the time to do a review
I do take all comments on board and respond i also really do take this site to heart and when true points are made i take not some poeple can not be pleased but all the points you have put over i no you are telling me to make sure we keep on top of our game
Iam really sorry that the coffee was not up to standard that day
The toast i am sorry the staff to on some occasisions cook too much of the point is bought up at every staff meeting it is not exceptable again im really sorry and the same goes for your sausage i am sorry it was not hot enought
Please email me at uplandsdiner.co.uk@googlemail.com to get a revisit food voucher
We are going to form a FSDG group we are going to invite poeple of our twitter and facebook group to apply to join it we will invite four customers to visit three times ver 6 weeks and buy a meal and get a receipt then after the 6 weeks we will refund there money and take the group of 6 out to discuss the points and rateings on the food and the service i do hope youd like to be on the first group
Only myself will no who you are no the staff thats why we wont give vouchers out that way attention is not drawn to you then we can take the finding back to the staff and work on our no so good point to get them to a high standard so that we can continue to trade for many years with a good customer base

Ones again thank you very much for your feed back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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