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“Great venue, bad service”
Review of Grape and Olive

Grape and Olive
Ranked #134 of 720 Restaurants in Swansea
Price range: $11 - $47
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Reservations
Description: A contemporary Restaurant and bar serving freshly cooked, locally sourced produce. Level 28 is a bar and full service restaurant and we have a mezzanine level with our brand new SKY BAR for non-dining guests to enjoy drinks and cocktails.
Reviewed March 10, 2013

We popped in for a quick drink before going on to a family event. Bottled beer only, which was unfortunate. Time was limited and the service was annoyingly slow. When our drinks finally arrived we were treated to kids running around and banging on windows whilst the staff chatted amongst themselves. We had to tack somebody down to pay but service was so slow we could just have walked out!

Very disappointing, if it wasn't for the spectacular views there'd be no reason to go.

1  Thank resident_nobody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,104 - 2,108 of 2,570 reviews

Reviewed March 10, 2013

I was so pleased that this has improved since my last visit, the food and service was great and the views were amazing - even on the glummest of days. Would be nice to have a snack menu for the day, paninis, jackets etc... other than that a thumbs up from us!

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1  Thank pisceangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

We first went on New years day, in the evening, 2011. We had a lovely meal. We thenw ent in early 2012 and the meal was poor. the last time we visited I had duck which was the greasiest muck I have ever had. My Mum's fish was minute and we deiced we would never go back, and we haven't done.

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2  Thank SwanseaBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013 via mobile

Only went for coffee which was very good.
I Will try for a meal sometime when in the area again as it smelt so good. But the view was amazzzzing. Well worth the 28 floors in lift which was very quick.

1  Thank CJ7666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013 via mobile

We choose pizza and risotto the meal was as it should have been.
Wine good, service ok.
So much better than the last te but a long way to go. Which is a shame considering the location.
Staff need some more training, it's too much like a social event for them!!! Remember to give some thought to the menu. And hope that the chef is a chef and not a cook !!

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Thank juniper52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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