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“Good week”

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Premier Inn Swansea Waterfront Hotel
Ranked #1 of 22 Hotels in Swansea
Certificate of Excellence
Exeter
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good week”
Reviewed August 23, 2014

I stayed at this hotel for 5 days while attending the IPC athletics meeting in Swansea, the greeting from Heather and Mike was very friendly and its always the first impression that counts, they were very helpful with information about the area and the arrangements with the Beefeater next door for breakfast and evening meals.
The hotel was very easy to find just off the main coast road into Swansea, there was plenty of parking spaces.
The room was a good size, neat and tidy/clean, a double bed which was very comfortable with plenty of pillows, with good lighting, flat screen TV, coffee making faclities.
The bathroom was a good size and well light, with a large mirror that filled the wall, plenty of towels , changed every day.
Location to city centre was a short walk, really enjoyed my stay and will be using this hotel again when in Swansea, and will certainly recommend to friends.

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Elhorno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this review, August 31, 2014
We are pleased that you had a good stay with us. Heather and Mike will be delighted to receive your feedback as it is really important to us that our guests are happy with the service they receive. Thanks for taking the time to review your stay we hope to welcome you back in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Birmingham, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 23, 2014

I stayed at the Premier Inn with my daughter while visiting family.
I agree with previous reviewers it was a bit difficult finding Reception on the first floor,
The staff were helpful and friendly.
Unfortunately when we opened the window in the room there was quite a noisy fan below the window which meant we could not have it open (room 104). Breakfast was a buffet type and whilst I agree there was a lot of choice some of it was congealed and the beans were cold. I noticed lots of people had left food.
I felt for the price - we paid £109 - it was poor value for money. We got a budget hotel and paid for something better.

  • Stayed August 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Gaynor271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2014 via mobile

I came to this premier in to take my girlfriend away for her birthday and as neither of us have been to wales before we decided on the waterfront hotel as it looks lovely and away from the city centre!! On arrival we were greated by very friendly staff and was advised on where to eat around the area. When we got to our room my girlfriend had a card and a box of chocolates from the staff at the premier inn...this made my girlfriend smile a lot!! This didn't have to be done but something as simple is a box of chocolates made the stay even better. Well done for going the 'extra mile!!' I will be sure to recommend this hotel to everyone I speak to and if I come back to swansea I will be staying here again!! FANTASTIC!!

Stayed August 2014, traveled as a couple
Helpful?
2 Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this review, September 1, 2014
Thank you for your exceptional comments. We are glad you and your girlfriend had a lovely stay with us and she enjoyed her birthday. It’s great to hear that you will be recommending us. And we look forward to welcoming you back again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level 5 Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 18, 2014

We stayed in a family room in early August. The best thing about the hotel is the location. While it's not right in the city centre it's a 10 minute walk at most across the new pedestrian bridge. The waterfront area is pleasant if a little soulless. The car parking at £5.50 is a bit of as pain but we knew about it in advance and had planned for it. The hotel is a little odd, having the restaurant on the ground floor but the reception on the first floor. Breakfast was good and the staff were very helpful and friendly. It's a good base to explore Swansea city centre but still have a bit of quiet away from it all.

  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this review, September 1, 2014
Thank you for taking the time to review Premier Inn Swansea waterfront. We are pleased that you enjoyed our stay and found our staff helpful and friendly. I'm glad you were impressed with the location and the proximity to the city centre. And hope to be welcoming you back here again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Witney
Level 6 Contributor
132 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed August 17, 2014 via mobile

Stayed here whilst visiting Swansea for the weekend with my partner and two young children.

Booking in was simple, reception wasn't manned when we arrived (late) so booked in using simple touch screen system.

Room was immaculate, set up for the right number of us. Beds were comfy and had a choice of pillows.

All things worked in the room.

On our second night a bar across the road got a bit rowdy, we merely mentioned this on booking out and one of our nights stay was refunded.

Staff were friendly and said hello when passing.

Great place to stay, we would definitely stay again.

Stayed August 2014
Helpful?
1 Thank Pixieme123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 15, 2014

We regularly stay at Premier Inns and was a little disappointed with this one. The location seems good as it is by the picturesque marina which is pleasant to walk around and only 10 minutes walk from the town centre. But this meant it was noisy as children were screaming as they jumped in the water during the day and in the evening/at night the music from a bar/restaurant across the marina played loudly. With the exception of the member of staff who served us when checking out, we found staff at reception and restaurant rather sullen and unhelpful. We decided not to eat in the on-site Beefeater restaurant for dinner as not impressed that there was always empty glasses and used crockery on the outdoor tables waiting to be cleared away. Breakfast was cooked well and there was a well-stocked selection of food but the hectic atmosphere was not conducive to enjoying a leisurely start to the day.This hotel is a tower-block building: reception is located on the first floor so to speak to someone at reception isn't very convenient as you enter on the ground floor and our room was on the fourth floor. Entering the building isn't easy either - we were not the only people walking around on arrival trying to find the way in. There was only one hand towel between two people which seems unreasonable. There is no hotel car-park but there was space available in a Pay and Display car-park next door to the hotel. Although we had purchased a £5.50 car park ticket for the 24 hour period we found a parking fine on our windscreen so if you decide to stay here, there are a few things to be warned about!

  • Stayed August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank HPHLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 11, 2014

We spent a long weekend at The Premier Inn, Swansea Waterfront. The hotel is in an attractive setting overlooking The Marina. Our room was very clean & comfortable. We had breakfast at The Beefeater Restaurant - there was a choice of Continental or Full English Breakfast . This proved popular with families as "kids eat free!" The staff both in the hotel and the restaurant were friendly, helpful & efficient. The hotel is well placed for exploring Swansea and for travelling to beaches on The Gower Peninsula. There is a Tesco Express in the hotel complex which is handy. The public car park adjacent to the hotel charges £5.50 per 24 hours so be prepared for this....!

  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank JandJ1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Swansea Waterfront Hotel

Property: Premier Inn Swansea Waterfront Hotel
Address: Langdon Road, Swansea SA1 8QY, Wales
Location: United Kingdom > Wales > South Wales > Swansea County > Swansea
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Swansea
#1 Romantic Hotel in Swansea
#2 Business Hotel in Swansea
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Swansea Waterfront Hotel 3*
Number of rooms: 132
Official Description (provided by the hotel):
Overlooking the smart waterfront of Swansea Marina, with quick routes along the coast to Mumbles ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Premier Inn so you can book your Premier Inn Swansea Waterfront Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Swansea Waterfront Hotel Swansea
Premier Inn Swansea Waterfront Hotel Wales

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