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Premier Inn Swansea Waterfront Hotel
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  • Free Wifi
  • Free Parking
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Reviews (1,636)
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All reviewstesco expressbeefeater restaurantcar parkcity centrepay and displaywater frontper daythe ground floorlovely locationair confirst floorfamily roomnight's sleepgood nights sleepbars and restaurantsstayed for one nightcomfy bed
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1,598 - 1,603 of 1,636 reviews
Reviewed April 26, 2011

Stayed here for two nights staff very friendly and helpful - pity about the price of car parking but they are trying to rectify the situation. Had food in the Beefeater underneath the hotel again staff very friendly and helpful.

  • Stayed: April 2011, traveled as a couple
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Thank cybilWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2011

stopped 3 nights over easter wkend, room spotless , 10min walk to wind street where bars and restaurants are , car park £5.50 for 24 hours and £2 on a sunday, 3 miles from national pool , lovely location would def stop again

  • Stayed: April 2011, traveled with family
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2  Thank mineracans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2011

We'd never considered staying at a Premier Inn before, but the service, standard and venue of the Premier Inn Swansea Waterfront was absolutely impressive. I can not fault it! A big pat on the back of the team that manage it - it really is a delight to find such a gem! Thank you to you and your team, please keep up the good service!

Room Tip: Call ahead to ask for a Marina View room.
  • Stayed: April 2011, traveled as a couple
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1  Thank Travelthew0rld79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2011

Thanks to an excellent map in a Welsh Tourist Board brochure, we had little difficulty in finding the hotel which has a beautiful setting in a redeveloped docklands location. Check in was simple with friendly smiling reception staff and the room was spotlessly clean with a fantastic view across the water. The air conditioning worked as it should (it was a very warm day), the shower was great and the bed very comfortable. The only interruption to a good night's sleep was a ship across the dock whose engines ran all night. We thought the £5.50 parking charge (24 hours) was reasonable and its proximity made life very easy. However, the pay and display machine only takes coins. The Beefeater Restaurant which is part of the hotel was fine for what we wanted and again service was exemplary. If you want something different there are other restaurants in easy walking distance and if you just want a sandwich in the room, try the Tesco Express which is in the same building. Our daughter and her husband who had their two year old with them found the family room very comfortable and the little one was very happy in the hotel's cot.
Overall, we felt that the location, quality of facilities, service standards and comfort of this hotel elevated it to a standard well above what we expected and would definitely want to stay there again.

Room Tip: Make sure you have coins to pay for the car park.
  • Stayed: April 2011, traveled with family
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2  Thank Earlyriser1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2011

I stayed here with my husband and son for one nights break. On arrval at the hotel the reception desk was empty of staff and therefore we had to use the self service check in machine, not a good first impression. The layout of this hotel is not great and I would not suggest it for disabled customers. The beds are terribly hard and the whole room is generally uncomfortable. The staff in the Beefeater restaraunt that is part of the hotel, were very helpfull and polite. Parking costs £5.50 for twenty four hours, never been charged to park at a Premier Inn before. Could improve!

  • Stayed: April 2011, traveled with family
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Thank matildamouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded April 25, 2011

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Please be assured that your comments will be duly followed up by the Management Team at the hotel. We look forward to welcoming you back soon.

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