Booked the room in advance and expected an standard room without any luxuries for the price.
We got less than expected when we were shown a room that had been adapted for wheel chair users. This would not be a problem except the adaptations included removing all of the cupboards and drawers.
Had we been in need of these adaptations we would have been very disappointed as the bath was standard with no obvious mechanical aids to assist with access. How we would have unpacked would have been even more difficult, I suppose wheel chair users don't need cupboards or drawers!! A walk in shower and wider doors would normally be expected for such a room.
We complained and were allocated an alternative room which was in a much better state of repair complete with cupboards.
- Official Description (provided by the hotel):
- Hotel (Licensed) with 50+ letting rooms in city location. With car parking. Smoking in designated areas. Casual dress for meals. Vegetarians, Children, Special Diets, Organic Products catered for. Eating outside is possible. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Swansea Hotel Swansea
- Ramada Swansea
- Swansea Ramada
- Mercure Swansea Wales