I stayed here for one night with a large group of colleagues. The hotel itself seemed to be of a good standard, however, upon check in we were given a room which was already occupied. Not a problem I thought, but then the alternative room was given with a double bed, ok for some but not for us as we were two ladies. We were told the hotel was full and the suggestion was we had a quilt to separate us for sleeping. The receptionist was not sure what could be done so I suggested I swap with another room that had two beds in it and only one person. Problem solved. The hotel was at times noisy because there were lots of young groups staying. Our room, on the 7th floor was clean and spacious.
We had a private function room for dinner and I have never seen so many staff to serve us. The service was good and the food lovely but unfortunately coffee was not served to some people. Breakfast was made more enjoyable by the attentive and welcoming staff which are a credit to the hotel, so with that in mind I would like to mention Justin who was superb with the meal service and Kelly at reception who always had a smile for us. Oh and the night reception team who organised the coffee for us at 2 in the morning.
I would recommend this hotel for its location. Didn't use the spa so not able to comment.
- Official Description (provided by the hotel):
- Situated in the heart of the city centre of Swansea, The Dragon Hotel offers excellent service and superior facilities that will make for an unforgettable stay. The central location of the hotel means that it is easy to access by car from the M4, 5-minute walk from Swansea Train Station and the central Bus Station. There are many attractions to see and do while staying at The Dragon Hotel, you are within a 5-minute walking distance of Swansea's Grand Theatre, Waterfront Museum, LC2 Water Park not forgetting the vibrant night-life. In addition to the numerous attractions that are within walking distance there are many other local attractions along with award winning beaches, like Rhossili Bay; voted one of the best beaches in the world. All bedrooms are well-appointed offering guests Free Wi-Fi, air-conditioning, flat screen TV, bathtub & shower, 24-hour room service, daily housekeeping and 24-hour reception. When staying at The Dragon Hotel all guests can benefit from Free access to the Leisure Club that features an 18-metre indoor swimming pool, male & female saunas, gymnasium. Beauty treatments are also available to book in advance. When it comes to dining, The Dragon Hotel has a stylish yet relaxed Brasserie & Cafe Bar which serves AA Rosette awarded European style cuisine and a range of light snacks. Bar facilities are available from The Dragon Brasserie & Cafe Bar, offering a wide selection of alcoholic drinks. An all-you-can-eat buffet breakfast is available each morning, which includes traditional British breakfast and a wide continental selection. The Dragon Hotel is one of the few city centre hotels that can offer on-site car parking, charges do apply. ... more less
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- Also Known As:
- Dragon Hotel Swansea
- The Dragon Hotel Swansea, Wales