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“Relaxing weekend”

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Swansea Marriott Hotel
Ranked #5 of 22 Hotels in Swansea
Cardiff
Level 4 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Relaxing weekend”
Reviewed April 6, 2008

Spent an enjoyable night at the Swansea Marriott to celebrate our wedding anniversary. The hotel honored our request for a room with a high floor and view of Swansea Bay which was lovely - see photo. The room itself was adequate in size, clean and modern. Most of the fittings were in good repair; the exception was one of the two(!) toilet roll holders in the bathroom which was listing alarmingly.

As we've come to expect from the Marriott, everything was clean and tidy, and the staff were friendly without being obtrusive. Scott at reception deserves a special mention for his friendly welcome. Breakfast was the standard buffet, with plenty of choice (cooked, cereals, juices, continental, make-your-own toast and pastries), but the room seemed fairly small so might get busy when the hotel is full. We had no problems arriving just before 9am on a Sunday.

Unfortunately, the view over the marina from the restaurant (and other half of the bedrooms) is being obliterated by a huge apartment block currently under construction, so anything billed as being "marina view" would probably not actually have anything like as good a view as might be expected.

We found lots to see and do within walking distance (bars, cafes, shops, museums and beach) and with free parking in the hotel's large car park we found the rate of £122 for a deluxe double including breakfast to be pretty good value.

  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Car01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Uk
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 6, 2008

Stayed here in December. Hotel was about average nice rooms , very modern and clean but was greeted by smell of chlorine from swimming pool on entering hotel foyer which was a bit offputting. Bar area and restaurant very average and quite small. Expected something a bit more classy from Marriott.
The location is great though and the view from the bedroom was superb even in the middle of winter.
Staff were very good and did their best to ensure a comfortable stay

Stayed December 2007
Helpful?
Thank HappyTraveller007Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cardiff
Level 5 Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed March 5, 2008

We enjoyed our time at the Marriott Swansea very much.
We stayed in a deluxe king room, which was beautiful and clean, and had a view on the marina. We slept very well ; the hotel is so quiet.
Sheets, pillows and towels are very soft and clean. Toiletries are very nice. Same for the choice of teas.
We used alternatively heaters and air-conditioning and they were efficient and silent, and the room was never ‘stuffy’. It makes a change.
The highlight of the place is the beach nearby, which was great for our little boy and despite being nippy March we spent a long time picking up shells making castles etc.
The hotel pool is OK but the water is far too cold so we stayed in the jacuzzi all the time. We took our son with us despite being not allowed but the pool was too cold for him as well.The gym is tiny but well equipped.
Other than that the staff are so lovely. I was impressed at all times.
I can’t comment on food other than breakfast which was alright.
Now can’t wait to return there.

  • Liked — location
  • Disliked — pool water too cold
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cecilette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 5 Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed February 23, 2008

Stayed at the Marriott for one night over the weekend.

Arrived around 20.00 and were checked in VERY efficiently. Car Park to room in about 5 minutes.

Room very nice - exactly what you'd expect from the Marriott brand. Two double beds, clean bathroom, coffee & tea facilities. Don't think it's the Marriott Revive bedding but certainly comfortable enough. Very good night's sleep - we were on the 3rd floor overlooking the Marina - very quiet, no noise from the corridor overnight.

Had dinner in the hotel - was £50 for 2 including wine and food was first class.

Had breakfast in the morning which was about £10.50 each - great selection (again standard Marriott fare).

Internet access in the room is quite pricey - £15 for 24 hours. We managed to log on to Swansea Marina Internet which was £2 per hour dropping to about £10 per day.

Car park is secure - CCTV all over the place. Don't really know the area around the hotel, but seems quiet and nice.

Overall - a perfectly good stay with no issues to mention!

  • Liked — Great service
  • Disliked — Needs to get the Marriott Revive bedding in!
  • Stayed February 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank THJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, England
Level 5 Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 1, 2008

We stayed one night and got upgraded to double queen size beds. The hotel is easy to find with a nice situation next to the marina.

Room was clean and spacious though one of us thought their linens seemed a tiny bit musty.

Breakfast was fine, we got an inclusive rate.

The one surprise is the lack of restaurants around the marina. We found only a chinese buffet and pub. We went for the pub where the beer was good but the food inedible. I guess we should have eaten in the hotel!

  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbgeebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
Level 5 Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 23, 2008

I recently stayed at the Swansea Marriott and find it to be rather a mixed bag.
The staff are excellent - efficient, polite and professional and our recently refurbished bedroom was lovely with fresh decoration, a huge comfortable bed, quality furniture and a nice view over the marina. However, the bathroom was small and although clean, really nothing special and a little on the basic side. Room service was prompt and reasonably priced.
The weakest point of the hotel is the restuarant and the food that they served there. It is a very small restuarant for a Marriott hotel and has absolutely no ambience or atmosphere whatsover, with basic decor and bland furniture. As per my review title, it really is like a Little Chef and not of the standard for a four star hotel.
Maybe we were unlucky but the food was very poor. Soggy overcooked vegetables that were shared between 2 vastly different meals and so didn't compliment the food, sauces sloppily poured into dishes and dripping all down the sides and an absolutely unidentifiable bit of fish that was inedible.
Breakfast again was mixed. Plenty of cereals and a lovely fresh fruit salad but the cooked elements were dreadful with over cooked sausages and the most horrendous dried, powdered scrambled egg that reminded me of baby's cradle cap - revolting! There were an awful lot of semi full plates left at the surrounding tables - not a good sign!
To sum up - would stay again but on a room only basis!

  • Liked — Spacious bedroom
  • Disliked — The food!
  • Stayed January 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eloisecherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tipperary
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 8, 2007

We have just returned home to Ireland after the rugby world cup quqrter finals in Cardiff. We stayed in Swansea as no accomadation was available in Cardiff, and we were lucky!
We have had the pleasure of staying at The Swansea Marriott Hotel. What a fantastic place to stay. The staff there must be the nicest and most helpfull people in the world. We really couldnt get over how nice they were. It was like American customer service with Welsh accents. From David in the bar to Franziene at reception and that really great guy with the glassess who takes such great care of the swimming pool and leisure facilities and the guests, we salute ye. Ye were top class lads, and the Marriott are lucky to have such people working for them.
The rooms were very comfortable and you could spend days in the bed it is so comfortable. The air conditioning was the only problem as it was not cooling the room down properly. A little too warm in the room but it was still comfortable.
Centrally located hotel. Nice walk down the Marina to Swanseas night life srteet "Wind street", some great restaurants here but stay away from "Amore" italian restaurant. Its a very well decorated restaurant but the food was not great and the service was worse. After apending £60 on a meal for 2 we never got as much as a "good bye" leaving. Another couple sent back their Riosotto`s as i should have done with my Sea-Bass.
Go to "Yates pup" at the top of "Wind St" great value to be had here.
Dont pass up an opportunity to stay here at the Marriott swansea its worth every penny. Enjoy.

  • Liked — Friendly Staff
  • Disliked — Apartment complex being built in front of restaurant
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank irishrovertipperary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swansea Marriott Hotel

Property: Swansea Marriott Hotel
Address: Maritime Quarter, Swansea SA1 3SS, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Swansea County > Swansea
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Swansea
#2 On the Beach Hotel in Swansea
#4 Family Hotel in Swansea
#4 Business Hotel in Swansea
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swansea Marriott Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
In the bustling Maritime Quarter on the enchanting Swansea Bay, the Swansea Marriott Hotel captures the charm and beauty of its Gower peninsula surroundings. A gentle stroll to the city centre is complete with lively markets and attractions. Surrounded by the very best of Wales' golf courses, a short distance from the Liberty Stadium and Ffos Las Racecourse, the Swansea Marriott Hotel has appeal for all. Experience a superior level of service and the warmest of Welsh welcomes. Our spacious guest rooms offer supreme comfort and functionality. Make use of your in-room workspace, before unwinding in our Leisure area, with mini gym, pool and sauna. The hotel restaurant serves local produce complemented with fine wine, which follows through to our extensive room service menu. The Swansea Marriott Hotel has an impressive Conference and Banqueting facility, complemented by expert catering. Whether you're on business or a relaxing break, the Swansea Marriott is the ideal venue. ... more   less 
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Also Known As:
Marriott Swansea
Swansea Marriott Hotel Wales

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