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“not to the standard we have always had from TGI”
Review of TGI Friday's

TGI Friday's
Ranked #213 of 645 Restaurants in Swansea
Price range: $3 - $32
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Kids, Families with children, Special occasions, Large groups
Dining options: Dinner, Late Night, Lunch, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: TGI Fridays is an American restaurant and bar. It is a very vibrant and exciting atmosphere which children and adults will love. Our Swansea branch is in the prime location of wind street and provides a small intimate but energetic environment. Our team are some of the best within Fridays. With our fantastic flairing bartender Owen, our warm and welcoming host Danni, knowledgeable waiting team and our dedicated kitchen. We aim to deliver all of your expectations and some! I have a superb management team that will ensure you have a great time. Myself, SJ, Jenna and Nick will always welcome you to our restaurant and to the team. Please contact us for any further information or to book a table! Look forward to seeing you soon!
Bridgend, United Kingdom
Level Contributor
41 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“not to the standard we have always had from TGI”
Reviewed January 4, 2013

have been to many tgi and this one on numerous occasions but the last time the staff could not be bothered.The service was poor, food cold [had to send back] Thus we have not been back.

Visited February 2012
Helpful?
Thank bachgenboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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301 reviews from our community

Visitor rating
    82
    75
    59
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    50
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Port Talbot, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“A solid meal for the family”
Reviewed December 31, 2012 via mobile

This was our first visit to a TGI and we had a really good time.Service was a little slow between starters and main course but we had plenty to talk about and the waitress was lovely. To summarise average cost with much better than average food.

We will be back.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mance123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
96 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Service poor”
Reviewed November 30, 2012

Food okay. What you expect. First time we ate here, service was poor. Not what you would expect from an 'American' restaurant but this one is based in UK so should I expect more? I believe I should, after all it is a chain and they should keep up their standards as such. Second time we went, no-one greeted us ,they didn't on our first visit either, had to go looking for a waitress. Eventually, I found a waitress and we were told they had no tables even though the restaurant was more than half empty. We waited ten minutes, and then left, along with three other sets of potential guests. A lot of lost revenue all because of poor service. Another waiter/waitress might be a good start. Definately will not be returning for a third experience of poor service.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jackip123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Ok”
Reviewed November 28, 2012

Better than the other TGIF I've been to before.
The staff need to be more vigilant and clear the tables as soon as guests vacate the restaurant, empty booths with dirty plates etc sat around for 1/2 an hour isn't a pretty sight.
Food was ok, had the £14:99 2 course combo.
Service was a bit hit and miss, there was enough staff on but I'd expect them to always be looking out for the guests needs instead of trying to catch somebody, anybody's attention for service....

Enjoyed myself though.

Helpful?
Thank Paneldave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwent
Level Contributor
37 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Fabtastic food-cocktails a little pricey”
Reviewed November 20, 2012

The food here is fantastic and the service was ok. The alcoholic drinks are overpriced but I suppose that's to be expected in the city!

Visited November 2012
Helpful?
Thank Angharad86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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