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“Warm welcome in Wales”

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Celtic Manor Resort
Ranked #5 of 19 Hotels in Newport
Pontefract, United Kingdom
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Warm welcome in Wales”
5 of 5 bubbles Reviewed January 11, 2012

My wife and I stayed over on Christmas eve, en route for family a Christmas get together. This is a splendid Hotel made even better by the staff who really do provide a five star service. In very few hotels do you get the warmth and attentive service that is the norm at Celtic Manor.
The Salvation Army carol concert and the splendid foyer decorations, surrounded by the fabulous train set were just the ticket. There were lots of local families in the foyer, bars and the bistro all of which added to a lovely feastive Christmas atmosphere.

There was even a small brass band playing at breakfast, brilliant.

The only bad bit was I was not there long enough to get the clubs out and play at least one round on those very tempting courses.

  • Stayed December 2011, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank fitzjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,987 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,074)
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Ringwood, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 11, 2012

Have just returned from a fantastic two day break. Food of a high standard and plentiful. Staff could not do enough for you, but not in your face. The room was beautiful with panoramic views of the Roman Road golf course. Bathroom was marble and had a walk in shower, bath and two sinks. My partner played both Roman Road and Twenty Ten course which kept him more than happy! I had a couple of treatments in the Forum Spa. The staff were brilliant and I felt really pampered. Would highly recommend.

Room Tip: Our room was on the sixth floor overlooking the golf course
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  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank chris k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed January 10, 2012

We were pleasantly surprised by the hotel and standard of facilities and services on offer. I booked a large room which had two king sized beds and a spacious lobby and decent sized marble bathroom which was just over £200 a night for four of us with breakfast. I'll get the moaning over now. Gripe number 1, hairs in the bathroom, my pet hate!! The heating was noisy and made a rattling sound, there was no temperate controlled heating, only a manual button with minimal settings. I think I would struggle to sleep had it been kept on all night, thankful of our mild winter! But for such a large hotel, overall they do a good job and make families very welcome. After check in, the kids collected little gift bags with craft items to keep them occupied. And our 9 year old daughter spent many hours on the woodland wire descent, reasonably priced at £6 for three goes which takes up to an hour. There is also an indoor soft play area with games tables and a Kinect. The nanny service is fabulous, and they turn up with a suitcase with games and crafts for the children - not just a standard babysitting service but the whole package. You need to book at least 48 hours in advance however so be organised. We took the kids swimming on Saturday afternoon (there are restricted swim times) but the pool and spa area was HEAVING. The hotel pack them in at the weekend on special deals and it appeared that a lot of visitors were locals enjoying a night away. There is another pool a golf buggy ride away which apparently is much quieter and has unrestricted swim times for kids. The hotel is well thought out and we never had to walk too far to find the spa, kids room, golf or outdoor woodland activity and they are launching more outdoor stuff to do this year. We ate in the bar one evening which was pleasant, but again, heaving with the weekenders, and on the Sunday evening in the buffet. I would say that the buffet is a rip-off at £36/head for what is a pretty limited choice for pretty standard food. The staff were all very pleasant and accommodating throughout our stay and generally couldn't do enough to help, particularly the concierge and the car valet parking team. The children loved their stay at the Celtic Manor and I would see ourselves visiting again. Having stayed at The Grove I would say the Celtic Manor offers better value and more facilities for the children without having to leave the complex. There is also so much space, my daughter commenting the hotel reminded her of Dubai with its cavernous reception area and enormous columns.

Room Tip: Corner rooms have dual aspect with double balcony
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  • Stayed January 2012, traveled with family
    • Value
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Helpful?
1 Thank SasLouB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, United Kingdom
Level Contributor
134 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed January 9, 2012

Great views, service, decor, location etc. Has aged well. I stayed on the top floor and the gutters had grass growing out of them, but perhaps they were like window boxes...!

  • Stayed October 2011, traveled on business
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Helpful?
Thank Smallcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
341 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
4 of 5 bubbles Reviewed January 9, 2012

We booked up a Sunday night in early January on a promo deal which basically meant paying for a room and getting dinner and breakfast thrown in. Check in time is rather late at 4pm (5 hours after last check out) but we got our room at once at 3pm and it was a good room, with a balcony on the 9th floor, overlooking the golf courses. Slowish wifi. Two friends had booked for the same night. We enjoyed a scenic walk around the golf courses (very few still playing after 4pm) then had an hour or two in the pool plus jacuzzis, steam room and sauna. Not too crowded. The dinner was a slight disappointment. Nothing wrong, some quite tasty options but not quite the "sumptuous three course buffet dinner" they'd promised. It's difficult to make a buffet that good. And the cheapest bottle of wine was over 20 pounds for nothing special. The next day we had a swim in the empty pool before an excellent breakfast then visited the Slimbridge Wildfowl Trust on our way back to London. So we're glad we went and only the buffet dinner nudged it down from 5/5.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLappage
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed January 9, 2012

We stayed here for the last couple of nights of our honeymoon. We had a basic room which was of a good standard and had all the amenities you would need. Some nice welsh cakes with turn down service too! There are a good range of facilities on site and we had opportunity to use the pool, crazy golf and high ropes (take some kind of gloves – this kills your hands!), although the games room needs a bit of TLC as with some of the adverse weather we had it was a good option, but it was frustrating that some things were out of order.
There is a wide range of restaurants to eat at, all of which were very good, but ensure you have a good appetite! The staff were all very friendly and particularly fantastic when my Husband was taken ill due to a bug from abroad. I would highly recommend the hotel for a break for a few days to get away from it all.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SLappage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caerphilly
Level Contributor
178 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed January 8, 2012

We stayed in one of the suites on the 6th Floor (Ambassador Suite) and thought the Suite was lovely. It was very spacious with an impressive dining area, a pleasant lounge area looking out onto a large wraparound balcony. The bedroom was a good size with a large comfortable bed.
We normally stay in the Executive Rooms with balconies (that are good value) but booked this as a treat and enjoyed the extra space and comfort.
Whilst we have stayed there on numerous occasions, I'm starting to feel that the clientele is going downhill. There are too many cheap deals making it less exclusive. I still love the place, but they have to be careful that they don't let the standards slip. The setting and the surroundings are still beautiful, with quality golf courses in the grounds.
The main tip that I would give anyone is to get there before 9.30am for breakfast on the weekend, otherwise the dining area gets busy and there are long queues of people waiting to be seated.

Room Tip: The Executive Rooms with balconies are worth the extra couple of quid!
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richy1708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Celtic Manor Resort

Property: Celtic Manor Resort
Address: The Coldra | The Usk Valley, Newport NP18 1HQ, Wales
Location: United Kingdom > Wales > South Wales > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 Hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Celtic Manor Resort 5*
Number of rooms: 334
Official Description (provided by the hotel):
Host of the 2010 Ryder Cup golfing competition, this award-winning resort is set in 2000 acres of parkland in the Usk Valley. It comprises a 5-star hotel and a historic 19th-century manor house. There is the award-winning Forum Spa, as well as 6 restaurants and 3 championship golf courses. There are 2 adventure golf courses and the treetop adventure course Forest Jump. Clay pigeon shooting, fishing and mountain biking can all be arranged. The Celtic Manor Resort features a range of facilities to ensure the success of guests' business events and special occasions. These include a comprehensive convention centre and exhibition hall, 31 function rooms and 7 restaurants. Rooms all have a TV with satellite channels, and there is a 24-hour front desk. Free Wi-Fi is available in public areas, and there is space for free private parking on site. ... more   less 
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Also Known As:
Celtic Manor Hotel Newport
Celtic Manor Newport
Celtic Hotel Manor
Celtic Manor Resort Newport, Wales

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