The question is not whether this is a nice hotel or not, as it is not.
The question is what should you expect for £28 for a night? You could argue that if that gave you a clean bed, hot shower and windows which shut normally then it is good value. And you would then overlook the horrendous location (on top of the M4 almost, with views of boarded up houses down some of the bleakest streets in the UK), the disgusting carpets and the smell in the corridor.
The staff may be friendly but you should only stay here if you are desperate or if you need to be nearby. And then if its £28 you could say it is good value. But if you can afford say £40 or £50 then I'd strongly recommend staying elsewhere.
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