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“friendly staff very happy to help”

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Hotel ibis budget Newport
Ranked #10 of 19 Hotels in Newport
GreenLeadersBronze level
Southampton, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“friendly staff very happy to help”
4 of 5 bubbles Reviewed December 29, 2012

i arrived here with my 3 dogs and found the staff very helpful and friendly rooms were what was expected we had disabled again. The hotel area quite ruff and lots of drunks stay round the area which is disturbing i had one guy keep approaching me and it did make me think twice about staying here again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmgw67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, December 31, 2012
Thank you for taking time to write a review about ibis budget in Newport. My team will be pleased with your kind comments. Please be assured that safety of our guests is our priority. Staff is trained and ready to help with any issue that may occure during your stay. We look forward welcoming you back at ibis budget hotel soon.
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546 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed November 28, 2012

Stayed here as a last resort as no other rooms were available in the area, got ripped off a treat with paying over the odds prices (no doubt the staff pocketed the rest of the cash for themselves) to then find out that they didn't even have bed sheets for us and we would be sharing the pillows between us!! Even as a group of lads that have stayed in some pretty low down places, this rates as one of the worst to date!! They would have to pay me money to stay there again!! On the bright side.... found a few good pubs close by to keep ourselves occupied and as far away from this dump as possible!!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Dstar89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, December 3, 2012
Thank you for your comments. I am really sorry to hear that you have experienced problems during your stay. I would very much like to discuss the matter with you in person and would appreciate it if you would call me at the hotel or email me at h6814-gm@accor.com
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Travelers are raving about these Newport hotels

Ashford, United Kingdom
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

Superb hotel for a budget. Excellent staff and great rooms. The only let down is if you like telly only 6 channels, no freeview. This is the second Ibis budget i've stayed in and both are excellent, in my opinion better than travelodge or premierinn. I've stayed in 4* hotel's with worse bathroom's than this.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leeatlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, December 3, 2012
Thank you for taking time to write a review about ibis budget in Newport. My team will be pleased with your kind comments. We look forward welcoming you back at ibis budget hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed November 11, 2012

Stayed here one night. Bed was comfy, shower was amazingly powerful and hot. Toilet was in a cupboard, sink is in the bedroom, there was a single bunk bed above the head end of the bed, tv only had channel 1-5 and 2 foreign channels, staff attitude was mixed- Jose was understanding and helpful when we had to ask for a change of towels which were dirty/stained. Other staff gave us a funny look when we asked for another 2 pillows - you only get 2. Would rather have paid £10 more and stayed in a premier inn or something. Wouldn't stay there again

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stockyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, November 12, 2012
Thank you for your comments. I am really sorry to hear that you have experienced problems during your stay. I would very much like to discuss the matter with you in person and would appreciate it if you would call me at the hotel or email me at h6814-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget Newport

Property: Hotel ibis budget Newport
Address: 164 Malpas Road, Newport NP20 5PP, Wales (Formerly Etap Hotel)
Phone Number:
Location: United Kingdom > Wales > South Wales > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Newport
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget Newport 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hotel Ibis Budget Newport Wales

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