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“To the rescue”

Carluccio's - Cardiff Mermaid Quay
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Ranked #212 of 1,555 Restaurants in Cardiff
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Reviewed 4 weeks ago via mobile

Saturday 21:50pm already tried 4 places to eat with no joy.Walked into Carluccio's more in hope than anything.They had obviously has a major flood in the bar area but we were welcomed and shown to a table.There were two family groups and a young couple already in so the place was winding down to closing time but the young female member of staff was very helpful and although a first choice of meal was unavailable an alternative was soon sorted,and she described other items from the menu so that we could make a more informed choice.Very nice food,not big portion sizes but excellent presentation.
Good service and I would definitely return on the evidence of this visit.
Would book next time and get there a bit earlier I think !

Date of visit: September 2019
Thank MARK E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlucciosManager, Manager at Carluccio's - Cardiff Mermaid Quay, responded to this reviewResponded 3 weeks ago

Mark E, it's great to read such a great review about Carluccio's - Cardiff, Mermaid Quay! Your recommendation means a lot to us, so thank you again for taking the time to leave your feedback. We hope to see you soon! Best wishes, Claire

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4 - 8 of 479 reviews

Reviewed September 8, 2019 via mobile

Visited today. The staff were very attentive, the service was excellent and the food was amazing. Couldn't fault it. Thanks for a great meal.

Date of visit: September 2019
Thank jodieh753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlucciosManager, Manager at Carluccio's - Cardiff Mermaid Quay, responded to this reviewResponded September 9, 2019

Jodieh753,
we are very happy we could offer you a good experience!
We're looking forward to your next visit with us. Thanks
Christophe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2019 via mobile

Nice meal before a show. If you were in a rush you may have felt the service was too slow but we gave ourselves plenty of time and had mains and dessert in about 1.5 hours which was nice and we also didn’t feel rushed so that would depend on personal preference. I don’t think I’d ever go here if I was in a rush.

Food was nice. Good portion sizes and amount of options available. Solid chain option over the Bay.

Date of visit: September 2019
Thank Sophieee2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlucciosManager, Manager at Carluccio's - Cardiff Mermaid Quay, responded to this reviewResponded September 2, 2019

Hello Sophieee2016, thank you - we really appreciate your feedback. We're looking forward to your next visit with us. Best wishes, Claire

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Reviewed August 31, 2019 via mobile

I have always liked visiting Carluccio’s but this was a first at Cardiff Bay.

The staff were great and the set menu good value. The food was fresh and tasty, plus great views over the bay.

Date of visit: August 2019
Thank LiamBateman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlucciosManager, Manager at Carluccio's - Cardiff Mermaid Quay, responded to this reviewResponded September 2, 2019

Liambateman, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback. It means a lot to our team here at Carluccio's - Cardiff, Mermaid Quay. Best wishes, Claire

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Reviewed August 30, 2019 via mobile

Stopped here for breakfast the staff were very friendly and provided a good and personal service. The food was to a good standard and we both chose scrambled egg and mushroom which is one of our favourites. The view out over the bay is nice and you can then walk a full loop round the bay.

Date of visit: August 2019
Thank askpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlucciosManager, Manager at Carluccio's - Cardiff Mermaid Quay, responded to this reviewResponded August 31, 2019

Askpackers, we are very happy we could offer you a good experience!
We're looking forward to your next visit with us. Thanks

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