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Hotel ibis budget Cardiff Centre
Ranked #31 of 73 Hotels in Cardiff
GreenLeadersBronze level
Llanelli, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Highly recommended”
Reviewed February 13, 2013

Stayed at this hotel many times, good value for money. Very clean and friendly service.
This one time the water was freezing in the shower - so disappointed could nt have a shower in the morning, but nice continental breakfast afterwards was lovely at a small extra charge £4.25

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, February 28, 2013
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit , but very dissapointed by hearing the issue with the cold water. We are looking forward to welcome you at the Ibis Budget Cardiff again…

Fabrice Ledentu
G.Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Glasgow, United Kingdom
2 reviews
Reviewed February 12, 2013

This hotel was clean. That is the positive... It's extremely basic and definitely do not expect service. Only visit this hotel on a weekend if you are having a big party night in Cardiff. I think just about everyone staying here was there to party... If that's what you need then this will be ok for you. I got up early in the morning before the rest of my party (3 people sharing a room) at 7am, the other 2 had been up late and wanted to take advantage of the late check-out time of 12pm ( again great for party-goers). The shower in my room was extremely noisey and i didn't want to wake the others in my room up so asked at reception to use a shower in another room after I had gone for my morning run, there were lots available after people had checked out, I offered to pay £20 to use a shower but this was against the rules and considered impossible. Very frustrating to have to sit and wait 4 hours after my run to get ready. Not the hotels fault I agree, but they had the opportunity to make my day by selling me the use of a shower and they chose to decline, some flexibility here would have been great.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, February 28, 2013
Please accept my sincere apology for taking so long in getting back to you. Thanks for leaving your thoughts here. The team and I are glad that you managed to express some very important points for us to improve, and we’ve taken note of your comments. Rest assured we will address them. Normally there is a level of flexibility, we could have give you an access to a room vacant, in order for you having a shower. This would not has made any difference to our daily operations. I am really sorry that you have experienced this issue.it will not happen again. Thank you for highlighting this problem and I am hoping to welcome you back to Ibis Budget Cardiff on your next visit to the Welsh capital.
Fabrice Ledentu
G.Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meirionnydd : Cymru ~ Wales
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 11, 2013

Three of us spent a night sharing a room in this hotel and for the price it was very good.
The location is excellent - a short walk to the city or the bay, or you can take a taxi for very little cost.
The hotel is clean and modern and what you expect from a budget hotel. You're not going to get frills when you're paying so little, and I was surprised there was a TV with such a choice of channels.
I asked for extra bedding and more towels and was given them with no fuss (unlike other hotels I've stayed in) and the checkout time of 12 was perfect. Despite our fears, the bunk bed fits an adult and the person who slept in it had a comfortable sleep.
Don't expect a pretty view - this is a hotel and office area, so you've no amazing views - but if it's just a place to hang out and sleep then it's perfect.
Only point I have is that there were quite a few hen and stag parties staying on the night we were there, but we had no hassle with them. If you are a light sleeper it might be worth asking if they have any booked in the weekend you are there and see if you can get a room away from them.
Parking is £4 a night and breakfast is not included, but there is a continental breakfast available and lots of places to eat nearby.
I would defiantly stay here again.

Room Tip: You can call ahead with any questions you have about the room. The staff are very helpful.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eirianwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, February 13, 2013
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit and we are looking forward to welcome you at the Ibis Budget Cardiff again…

Fabrice Ledentu
G.Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2013

No frills hotel, ideal for a short stay. 5 mins walk to city centre. Clean, warm and comfortable rooms & there are more dining options at the Novotel right next door. Good value for money if you are looking for a cheap short stay hotel.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Errol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this review, February 10, 2013
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit and we are looking forward to welcome you at the Ibis Budget Cardiff again…

Kind regards

Michael Schmidt
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 5, 2013

very cheap hotel in central cardiff , very good location for the motorpoint arena , shopping and nightlife, wasnt expecting a lot for £18 per room per night, but where met by friendly welcoming staff, who made you feel welcome on arrival. the room was small, basic, but very clean , but it is only a place to rest your head after all , only downfall was there no hand towels , would tell friends and family about this hotel because of the price.
enjoyed my stay , and when i go to see a band again at the motorpoint arena would look to book here first before anywhere else .

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this review, February 10, 2013
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit and we are looking forward to welcome you back at the Ibis Budget Cardiff again…

Kind regards

Michael Schmidt
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 5, 2013

Stayed here on a sat-sun basis in mid January as was going out in Cardiff sat night. Staff were friendly at the desk, rooms were clean. Only two problems toilets and showers are really small but I understand that buildings can't be changed and that they are trying to fit everything available in the one room, also trying to sleep there were two boys banging and kicking the door next to mine but to be fair security came straight up to sort them out. Overall it was an ideal place for one night.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kkbean123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this review, February 10, 2013
Thank you for your comment. I'm glad you enjoyed your stay at Ibis Budget Cardiff. Our team is looking forward to welcome you back to our hotel on your next visit to Cardiff.

Kind Regards

Michael Schmidt

Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget Cardiff Centre

Property: Hotel ibis budget Cardiff Centre
Address: Tyndall Street, Cardiff CF10 4BE, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Green Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget Cardiff Centre 2*
Number of rooms: 157
Official Description (provided by the hotel):
Ibis budget Cardiff is a hotel in the City Centre of Cardiff with affordable prices. All rooms are en-suite, with double bed and a single bunk bed. TV with freeview channels. Snack are available at our 24 hrs reception and Continental Breakfast Buffet for only £5.50. On site car park for just £4/24hrs. Free WIFI access in all bedrooms and public areas. ... more   less 
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Also Known As:
Etap Hotel Cardiff
Etap Cardiff
Hotel Ibis Budget Cardiff Centre Wales

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