I have never stayed at this establishment but I would like to let you know about the proprietors underhand tactics.
I rang the Riverside B&B to book a one night stay on the 30 of November whilst watching the rugby at the Millennium Stadium. I was informed by the owner that the room cost £65.00 per night but would only accept two nights stay because of the rugby. I decided to leave it and discuss it with my daughter. A couple of hours later after talking it over with my daughter we decided to book a two night stay. This was carried out via the Riverside B&B website, but upon booking this the price was £61.00 per night. I duly paid a deposit and received an email confirming this. Out of pure courtesy I phoned the Riverside to tell the proprietor that I have made a booking but the price should be £65.00 per night. I was informed that my booking had been declined because the price was now £85.00 per night.
I have stayed in numerous B&Bs around the world but this is the first time I have ever come across this type of profiteering and underhand tactics. Having your cake and eating it comes to mind. Shame on you.
- Official Description (provided by the hotel):
- Riverside is small B&B in the City Centre overlooking the River with free parking. From us its only 5 minutes walk to the restaurants and shops. There is also a river boat which will take you to Cardiff Bay. Here you can visit Dr.Who,have coffee or lunch in many restaurants. You can visit Welsh Assembly or go to Millennium Centre to see a show or Concert. There is always something to do there. You will never be board in Cardiff and Riverside B&B is the place to stay. ... more less
- Reservation Options:
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- Also Known As:
- Riverside b&b
- Riverside Hotel Cardiff
- Riverside Bed And Breakfast Cardiff, Wales