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All reviews cardiff bay free parking millennium centre two double beds the red dragon centre mermaid quay good size short walk spacious room road noise lovely hotel buffet breakfast reception staff would stay again car park excellent value for money one night stay
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Reviewed January 20, 2020

Thoroughly enjoyed our overnight stay at Cardiff ‘s Future Inn. Very well appointed twin room and, being disabled, the easy access shower was such a help. Good breakfast (my wife thoroughly enjoyed the smoked salmon) and staff were available to meet any special requests. A most enjoyable experience and will, hopefully, stay again.

Room tip: Request a disabled room where appropriate.
Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank aj0nes83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOHMGRTM, Supervisor at Future Inn Cardiff Bay, responded to this reviewResponded 4 weeks ago

Hi aj0nes83,

Many Thanks for your great 5* review!

We are ever so pleased to hear that you had a great stay with us here in Cardiff Bay. It's an absolute pleasure to supply such wonderful members of staff too. Please be assured that I will pass on your great comments to all required departments as they will very happy to read such a lovely review.

We look forward to welcoming you back in the near future.

Kindest Regards,
Sian Gower,
Front of House Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Rooms very clean and an excellent size good value for your money I will definitely stay again, staff very helpful bar staff very quick reception very polite, car parking nice and simple easy access to the motorway good location even if you want to go into. Cardiff city centre or the Cardiff bay just minutes away.

Room tip: I thought the rooms was a great size value for money clean, plenty of room could not fault it
Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank R4358SZlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOHMGRTM, Supervisor at Future Inn Cardiff Bay, responded to this reviewResponded 4 weeks ago

Hi R4358SZih,

Many thanks for your great 5* review!

We are ever so pleased to hear that you had a fabulous time with us here in Cardiff Bay.

We have to agree with you too in regards to our location, we are lucky to be in such a convenient area, especially as everything is within close proximity to the bay and our city centre.

Please be assured that I will pass on all your lovely comments to all required departments. All our departments will be over the moon to see such a lovely review.

We hope to welcome you back in the nearest future.

Kindest Regards,
Sian Gower,
Front of House Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Fantastic service from all the staff, comfortable and clean room, and served a yummy breakfast! Only 5 minutes walk to the train station (runs every 5 minutes into the centre) and 5 minutes walk to Cardiff bay. Will be back to stay again. :)

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank kmunn933981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOHMGRTM, Supervisor at Future Inn Cardiff Bay, responded to this reviewResponded 4 weeks ago

Hi kmunn933981,

Many thanks for your great 5* review!

We are so pleased to hear that you had a wonderful time with us here in Cardiff Bay.

We have to agree with you in regards to our location too, especially as everything is within close proximity.

Please be assured that I will pass on your lovely messages to all required departments. They will love to hear your feedback.

We look forward to welcoming you back in the near future.

Kindest Regards,
Sian Gower,
Front of House Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

We booked several rooms for a family stay. Reservations were brilliant and faultlessly efficient and ensured we all had suitable rooms and grouped us together. Email and telephone contact excellent. Our stay was a great experience because staff were friendly and very helpful. Rooms immaculate. Restaurant had a very good menu and super service. Excellent location. Thank you to all who made our stay stress free. Our only complaint was the faulty revolving door at the entrance which had no notice on it to say it wasn’t working properly.

Date of stay: January 2020
Trip type: Traveled with family
Thank Gfki287pkn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOHMGRTM, Supervisor at Future Inn Cardiff Bay, responded to this reviewResponded 4 weeks ago

Hi Gfki287pkn,

Many Thanks for your great 5* review!

It's an absolute pleasure to hear that you had a great time with us here in Cardiff Bay from start to finish.

Please be reassured that I will pass on your fabulous comments to all required departments as they will love to hear your feedback.

We hope to welcome you back in the near future.

Kindest Regards,
Sian Gower,
Front of House Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020

We have been staying here yearly for the past 13 years, and it never disappoints! X It is withing walking distance to the bay and if you don't mind a longer a stroll, about a 20 minure walk to the town centre. The rooms are always very clean, and the staff are always friendly.

Date of stay: July 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank heatherjw1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOHMGRTM, Supervisor at Future Inn Cardiff Bay, responded to this reviewResponded 4 weeks ago

Hi heatherjw1992,

Thank you for your great 5* review.

We are ever so pleased to keep welcoming you back to us here in Cardiff Bay.

It's an absolute pleasure to provide the best possible service for you. It's always so wonderful to hear such great feedback too, especially as you have been coming to us over these past 13 years.

We have to agree with you in regards to our location, it's very convenient for reaching Cardiff Bay and the City Centre, especially as everything is within close proximity.

Please be assure that I will pass on your fabulous feedback. Our staff will be ever so pleased to hear your review.

We look forward to welcoming you back very soon.

Kindest Regards,
Sian Gower,
Front of House Supervisor


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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