We have stayed at this hotel numerous times but our visit last week was less than satisfactory. We were in room 523 and the road noise and location to rubbish bins below us being emptied disturbed our sleep in the early hours. Pillows and beds were hard. The receptionist on arrival was cold and unfriendly - just wish I had got her name. (She had long dark hair tied in a ponytail and she has glasses) The hotel is very convenient to Cardiff Bay - just a short walk away. The breakfast was fine and plenty of choice.
Next time - and there will be a next time for convenience to the Bay - I will ask for a quieter room. If the receptionist has taken a happy pill or has been retrained in customer service I may be accommodated.
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- Also Known As:
- Future Inn Cardiff Bay Hotel Cardiff
- Future Hotel Cardiff Bay
- Future Inn Cardiff Bay Wales