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“Disappointing stay” 3 of 5 bubbles
Review of Future Inn Cardiff Bay

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Future Inn Cardiff Bay
Ranked #7 of 76 Hotels in Cardiff
Certificate of Excellence
Wales
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Disappointing stay”
3 of 5 bubbles Reviewed November 10, 2012

We have stayed at this hotel numerous times but our visit last week was less than satisfactory. We were in room 523 and the road noise and location to rubbish bins below us being emptied disturbed our sleep in the early hours. Pillows and beds were hard. The receptionist on arrival was cold and unfriendly - just wish I had got her name. (She had long dark hair tied in a ponytail and she has glasses) The hotel is very convenient to Cardiff Bay - just a short walk away. The breakfast was fine and plenty of choice.
Next time - and there will be a next time for convenience to the Bay - I will ask for a quieter room. If the receptionist has taken a happy pill or has been retrained in customer service I may be accommodated.

Room Tip: Ask for a room away from the bins and busiest road
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  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank merchglan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,354 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (520)
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English first
Cardiff, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

A smart city hotel located within easy walking distance to Cardiff Bay where you can find plenty to do for singles, adults and all the family. The staff are friendly and approachable and nothing seems to be too much trouble.

What I like is the room size, very spacious with huge comfortable beds with crisp white linen. I have stayed a few times, Room (1) had large double bed and a sofa bed, Room (2) had two double beds (no sofa) bed. As I was alone I enjoyed the extra space of having the double bed with sofa in the room as it made it feel like a suite. Bathrooms have bath with overhead shower and towel warmers, not huge but spotless.

Love the wide lifts and corridors in this hotel , I am no expert in knowing what problems wheelchair users have when accessing hotels, but I'm sure they would not have a problem here. I was not charged any extra for parking (they take your reg number to stop random parkers) I did not try the attached hotel bar but as I said there is plenty on offer in Cardiff Bay.

The Bay area has undergone a massive change over the years The Millenium Centre is home to the Welsh National Opera but also hosts a variety of other entertainment from Ballet, Classical music, Pop, rock, jazz music and many other shows designed for adults and children.

Nearby there is a huge undercover complex containing a variety of restaurants a cinema and bowling, great if you have the kids with you and the weather is poor. If the sun is out you could not be in a better place - the Bay area is very exciting with many bars,restaurants shows and rides for the kids and music on every corner. Off the pier there are boat trips - some are slow and easy or you could thrill out on a power boat ride, prices vary but there is something for every pocket.

I would say overall that the Hotel and the surrounding area is ideal for meetings, city centre breaks, shopping trips etc with good wheelchair access if you need it - a good all round facility. On the negative side - the hotel is situated on a main road - great for access to Cardiff city centre but could be a little noisy for some ( I did not notice this as the double glazing is fine) lacks a bit on the in-house leisure side, but there is more than enough available locally for this not to matter. Enjoy your stay.

Room Tip: If your alone ask for a room with Double bed and sofa bed - feels like a suite.
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ladytravel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral, United Kingdom
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

A nice enough city hotel, well located with easy walking distance to plenty of restaurants and the local cinema for example. Fairly ideal for meetings, city centre breaks and so on - a good allround facility. Lacks a bit on the in-house leisure side, but there is plenty available locally

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VinnieVX7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tenby, United Kingdom
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Stayed here for a concert weekend with some friends,lovely rooms which were snug & warm / comfy beds (we had fun finding the toilet) thought bar/restaurant bit tired .As Party of 4 cheaper to get taxi to town (around a £5) although bus ride enjoyable.Nice helpful staff.Worth paying the extra for free car parking,will visit again.Nice sunny w/end so easy walk down to the Bay for breakfast.Would recommend,Thank you Future Inn .

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

The hotel is close to the bay which is great, specially when the weather is nice.
When I arrived the hotel was pretty full and I got a room next to the elevators.

It appeared to be noisy from the hallway and also roadnoise from outside.

Staff is doing their best to make you comfortable.

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GGarde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East England
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

We were pleasantly surprised by the quality of this hotel. The location is great for both central Cardiff and Cardiff Bay (bus stops close by) and the staff were lovely. We paid approx £50 a night (we got a buy 2 nights get the third free offer) on a room only basis. The room (on the 4th floor) was very large, clean and quiet. The bed was comfy and there was a sofa for relaxing on too. We had a few drinks, which were reasonably priced, but I can't comment on the food as we did not eat in the hotel. Overall a very pleasant stay and we will definitley use this hotel in the future.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Florrie069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

We like this hotel for the large rooms. We had a large room with two double beds so the children had their own bed instead of a sofa bed. Rooms and common areas are clean, and the staff are friendly. Reception staff were very helpful too. Breakfast is ok, seem to be lots of staff around but not doing much!

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SharonM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Future Inn Cardiff Bay

Property: Future Inn Cardiff Bay
Address: Hemingway Road, Cardiff CF10 4AU, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Cardiff
#6 Romantic Hotel in Cardiff
#9 Family Hotel in Cardiff
#12 Business Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Future Inn Cardiff Bay 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Future Inn Cardiff Bay Hotel Cardiff
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Wales

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