Friendly staff at the bar, and great service by the bar staff.
Management however was unwilling to listen to our concerns. Rude when requesting the problem with the fire doors, and refused to listen. Felt unsafe and fire signs were unclear! This did not concern management. Responded to us in a rude manner and inappropriately spoke to the children. We we're disgusted with the response .
Not a children friendly hotel,
Will not stay here in the future, as we come as a big group to Cardiff every year!
The Only hotel we have had a problem with.
- Official Description (provided by the hotel):
- If you're looking for hotels in Cardiff, our lodge offers budget accommodation close to the heart of the city. So whether you're here for business or pleasure, you'll be near enough to all the action, yet happily away from the hustle and bustle. The Millennium Stadium is just a 15-minute walk away, as is Cardiff Arms Park, and attractions such as Cardiff Castle and Cardiff Bay are also within easy reach. While you're sightseeing, how about stepping into the future - or the past - by visiting the Dr Who Experience? Of course, you won't need a Tardis to get to us because the M4 is on the doorstep, and excellent rail and plane connections are just a taxi-ride away. As for the lodge itself, our classic Victorian building was once a rich man's townhouse. Today it's anything but expensive to stay here. With a comfy bed and a cool pint or plate of hearty pub-food available in the pub downstairs, you'll find it offers a great-value base for exploring the Welsh capital. ... more less
- Reservation Options:
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- Also Known As:
- Beverley Hotel Cardiff
- Innkeeper's Lodge, Cardiff Wales