We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good hotel in the Centre of Cardiff”
Review of Park Plaza Cardiff

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Park Plaza Cardiff
Ranked #4 of 74 Hotels in Cardiff
Certificate of Excellence
Reviewed August 31, 2011

We stayed here for just one night to attend a party in the hotel. We managed to get a discounted room rate via Octopus travel and I thought the room was good value for £89. The bed was huge and comfortable. The double glazing thankfully blotted out the noise from chaos of the bank holiday revellers over the road in the pubs (there was a fair amount of fighting and shouting in the street until the wee small hours).
The Hotel spa was lovely and we enjoyed a swim in the stainless steel pool and relaxed in the jacuzzi to unwind after our journey.
The reception staff were helpful and polite, the decor and ambience were lovely. The hotel feels clean and modern with unusual paintings and sculptures.
The only downside was the lack of a car park, you have to park in the NCP over the road and the hotel only gives you a 20% discount. This made parking £14 for one night which was a bit steep!

Room Tip: We had a discounted basic room with a view of the street, pubs and clubs. It was very quiet thanks t...
See more room tips
  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with OctopusTravel
Thank purplevonny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (2,335)
Traveler rating
Traveler type
Time of year
Language

1,948 - 1,954 of 2,335 reviews

Reviewed August 31, 2011

Park Plaza is a modern hotel with a perfect location to visit Cardiff (less than 5 minutes walking from the Castle and from the main attractions), clean, with an indoor pool and a great bar (Laguna bar).
Breakfast was excellent with a lot of choice.
Great room with a comfortable bed and good quality linen.

I would rate this hotel with a 5 star without a major problem: too much noise from the street (double or triple windows would resolve the problem), as it's just in front of several bars/clubs, it was almost impossible to sleep before 3 AM.

  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chris75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2011

We got a deal for £89 room only through late room which was great value. Check in was polite and professional. The room itself was modern and clean and well furnished. We asked for an ice bucket and had to call again as it didn't arrive. Other than that, the Service was good. We had dinner in the hotel and it was good and well priced. The hotel provided subsidised parking in the ncp car park over the road. The best thing though was how quiet the room was. We didn't hear other guests or street noise. I would definitely stay again.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Devonbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

this hotel is lovely the pool is made of steel and the rooms and excellent. the breakfast is very tasty and the gym looks very nice too." I REALLY SUGGEST THAT YOU COME AND STAY AT THIS GREAT HOTEL!!" - only thing was the sink smelt of rotten eggs slightly sometimes also u need to get a good deal here or come with a company.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank smithy25_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaCardiff, General Manager at Park Plaza Cardiff, responded to this reviewResponded August 31, 2011

Dear Guest

Firstly I am delighted that you enjoyed your stay with us and your breakfast at the Park Plaza Hotel, Cardiff. We really appreciate your feedback however I did note your comment on the sink and therefore would very much appreciate it if you could kindly contact me directly on 029 20 111 111.

Thank you again and we hope to see you back with us soon.

Margaret Waters, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2011

Stayed here for one night before a drive up to Scotland. Room was quiet and clean and, in that respect, it did the job. Overpriced for what it was and the breakfast was completely grotesque, the service seemed to be undertaken by young offenders and that was fairly appropriate as the food would have graced any prison. Stayed in three hotels this week, one in London, one in Scotland and this one in Wales. This was slightly cheaper but by far the least impressive.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank deadyankee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaCardiff, General Manager at Park Plaza Cardiff, responded to this reviewResponded August 31, 2011

Dear Guest

Thank you for taking the time to review our hotel and we are very concerned about your comments and feedback regarding both the quality and service of the breakfast during your stay; we pride ourselves on an excellent quality breakfast to start the day along with pleasant efficient service.

Could I please ask that you could you contact myself as soon as possible with the details of your stay so that we can investigate this matter further.

Margaret Waters, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2011

Stayed here for three nights with my mother.
As a wheelchair user this hotel was near the centre and the room and bathroom were accessible. For a modern, centre hotel the restaurant meal we had was excellent.
Staff helpful and efficient. The wheelchair user's room was a long way from the lift which is unusual but that was my only slight complaint.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank LynnKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2011

Visited with family for rugby international. Hotel location is walking distance to stadium and bars. Couldn't fault it realy family used the health spa, staff were very friendly and a decent breakfast.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Devaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.1 mi away
Hilton Cardiff
Hilton Cardiff
#8 of 74 in Cardiff
3,223 reviews
0.4 mi away
Mercure Cardiff Holland House Hotel and Spa
0.5 mi away
Radisson Blu Hotel, Cardiff
Show Prices
Show Prices
Show Prices
0.5 mi away
Clayton Hotel Cardiff
Clayton Hotel Cardiff
#7 of 74 in Cardiff
2,175 reviews
0.3 mi away
Premier Inn Cardiff City Centre Hotel
1.7 mi away
The St. David's Hotel
The St. David's Hotel
#16 of 74 in Cardiff
3,890 reviews
Show Prices
Show Prices
Show Prices

Been to Park Plaza Cardiff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Cardiff

Address: Park View Greyfriars Road, Cardiff CF10 3AL, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cardiff
#2 Luxury Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Romantic Hotel in Cardiff
#11 Family Hotel in Cardiff
Price Range: $105 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Cardiff 4*
Number of rooms: 129
Official Description (provided by the hotel):
Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Park Plaza Cardiff reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing