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New House Country Hotel
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Reviews (776)
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Reviewed November 14, 2012

Thanks ......... Once again faultless ! Great comfortable stay, great food and great staff!
Stayed in different rooms than normal but again they were faultless love the large beds the views of Cardiff bay were really good for once...... So made the stay even more pleasant. Can't wait to return soon and enjoy your hospitality.

  • Stayed: November 2012, traveled on business
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Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

Stayed here last week. It is a lovely hotel, with beautiful views if Cardiff. The staff are very friendly and the service is first class!!!!!! First floor room with balcony. Restaurant very good good food. All round very high standards.

Room Tip: Great all rounder!
  • Stayed: November 2012, traveled on business
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Thank hayley62Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012 via mobile

Fab stay. Spotless rooms, yummy breakfast and such a classy feel to reception and dining rooms. We had a balcony room overlooking the city - amazing view of the firework display on the sat night. Decor in rooms starting to look a bit tired now but I understand a rolling refurbishment plan is underway. Thanks to staff for another lovely stay!

  • Stayed: November 2012
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Thank Fridaysrock11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHouseHotel, Manager at New House Country Hotel, responded to this reviewResponded November 24, 2012

Thank you for your kind words regarding the hotel, I hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Hotel situated in fantastic position overlooking Cardiff.

Rooms are really great size and well furnished.

Lots of cosy lounge space downstairs to relax and unwind in.

Food in restaurant really good quality home cooked food

Staff all very friendly and attentive

  • Stayed: November 2012, traveled on business
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Thank DebsHornby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

A high quality, country house hotel, in a fine position, overlooking Cardiff. Selected for the location with ready access to town and motorway. Friendly welcome with a decent room allocation. A ground floor room, with garden view and small covered sitting area. Spacious, nicely decorated bedroom with good size bathroom. Modern and functional, except for the bidet water feed which I forgot to mention to reception on departure. A minor detail which did not detract from the overall hotel experience.

Enjoyed the restaurant experience. Excellent service from a capable team. A decent menu with good wine selection. A couple of items missing from the menu but not a show stopper. Thought the food was excellent at both dinner and breakfast with high quality service.

Happy to revisit and recommend this quality hotel, where a high standard of customer service appears to be the norm.

  • Stayed: November 2012, traveled on business
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Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewHouseHotel, Director at New House Country Hotel, responded to this reviewResponded November 17, 2012

Dear Reviewer,

Many thanks for taking the time to leave us your feedback.

We are pleased to hear that you had an enjoyable experience both staying in the hotel and dining in Sequoias Restaurant.

We pride oursleves on great customer service, and the team will be delighted to read your comments.

Many thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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