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“Probably one of the worst hotels i've ever stayed in”
Review of Ibis Cardiff Gate

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Ibis Cardiff Gate
Ranked #26 of 74 Hotels in Cardiff
GreenLeadersBronze level
Reviewed September 13, 2009

Firstly, it's not in Cardiff. Don't book the wrong one by mistake (admittedly this wasn't the hotel's fault). The rooms are small and the carpet was dirty. No shampoo/shower gel minitures are provided, just a dispenser in the shower which i discovered was empty only when I went to put shampoo on my wet hair. The snack bar menu looked pretty dismal, they don't do room service and they don't serve alcohol. I had to walk across a dark service station car park to get to the Toby Carvery which was the ony place selling food, even the service station was closed at 9pm. The bed was pretty uncomfortable.
Breakfast was a disaster: every single table was dirty so i had to clear my own (this at 7.45am on a Thursday so not late). There were no glasses out, no cutlery and the bread didn't fit the toaster so i had to toast one end then the other. I actually overhead a guy saying to his colleagues "am I dreaming or have I just woken up in the worst hotel in the world" so it wasn't just me! Even the taxi driver who picked me up said everyone complains about it! At £52 + £5 for breakfast it's not worth it, travel lodges are far superior. I only stayed here because Wales v Russia meant most of the hotels in Cardiff centre were full but I won't make that mistake again - AVOID!

  • Stayed: September 2009, traveled on business
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Thank Lozza1uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, Manager at Ibis Cardiff Gate, responded to this reviewResponded March 12, 2013

I'm so sorry that you were disappointed by your experience saying with us at Ibis Cardiff Gate. I appreciate the feedback and rest assured that we take all comments very seriously. Kind regards, Kamilla Robak.

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Reviews (582)
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532 - 538 of 582 reviews

Reviewed August 29, 2009

  • Stayed: August 2009, traveled with friends
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Thank stakie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded March 13, 2013

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Reviewed July 17, 2009

  • Stayed: July 2009, traveled as a couple
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Thank Dizzywalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cardiffgate, Operations Manager at Ibis Cardiff Gate, responded to this reviewResponded August 20, 2009

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Reviewed September 8, 2008

  • Stayed: August 2008, traveled with family
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    • Business service (e.g., internet access)
Thank gbaLiverpool
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Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded March 13, 2013

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Reviewed August 22, 2007

  • Stayed: August 2007, traveled as a couple
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3  Thank millyTheMidlands
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Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded March 13, 2013

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Reviewed June 17, 2007

Stayed: June 2007
3  Thank Ginny-Winny
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Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded March 13, 2013

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Reviewed April 15, 2007

  • Stayed: April 2007, traveled as a couple
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4  Thank Supac
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Cardiffgate, Manager at Ibis Cardiff Gate, responded to this reviewResponded March 11, 2013

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Additional Information about Ibis Cardiff Gate

Address: Malthouse Avenue | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cardiff
#6 Green Hotel in Cardiff
#18 Family Hotel in Cardiff
Price Range: $46 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff Gate 2*
Number of rooms: 78
Official Description (provided by the hotel):
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff Gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast or a light meal at Fogg's restaurant or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales

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