Needed a hotel to do family visits in and around Cardiff before Christmas Tried the IBIS this time. Room a little tired but ok Hairdryer did not work but had my own. Breakfast good and room really warm . Staff very helpful. Also being on the services there is a choice of food options including a Waitrose picnic. Will stay again
Dear Liz M,
I am glad you chose to stay at Ibis Cardiff Gate and that you enjoyed your stay. I will pass your comments about the hairdryer onto my maintenance team.
We look forward to welcoming you back again.
we booked two double rooms ,on enterting the reception we was greeted by a young very friendly man who quickly booked us all in , on entering the room we where greeted with the biggest bed i have seen crisp clean white sheets and a memory foam topper very comfy bed and a very good nights sleep bathrooms are good with large walk in shower large tv with built in facilities to set an alarm call overall a good hotel would definitly go again and very good value 2 rooms for 55 00 fantastic
Dear Gordon C,
Many Thanks for your nice review about your recent stay at Ibis Cardiff Gate hotel. I was very pleased to read that you found my staff friendly and hotel good value for money. I will share your comments with my team and we all look forward to welcoming you back soon. Best Regards.
well, i can say the hotel itself was good and breakfast was good. But i can honestly say i will not return as long as KAMILLA is working there, i have never met such a rude, obnoxious person in all my life. Her attitude and tone of voice is disgusting, she should take some lessons off the 2 welsh receptionists
Dear Derek B, thank you for your time posting a review about your stay at Ibis Cardiff Gate. I am happy that you enjoyed the hotel, but I was really desappointed to read that it was marred by Kamilla's attitude. Could you please contact me directly on email@example.com to discuss it more in detail. Best Wishes. Daniel (General Manager)
I booked this hotel for three reasons; it was near my destination, it had availability for my dates and the prices were right. The bed was amazingly comfortable. Everything worked and the breakfast and the 'lay-out' was better than some four star hotels I have stayed in.
Dear Traveller Misheck,
Many thanks for posting a review about your recent stay at Ibis Cardiff Gate. I was most delighted to read that you enjoyed it so much and look forward to welcoming you back. Best Wishes. Daniel