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Ibis Cardiff
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Reviews (1,279)
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All reviewsmotorpoint arenacity centreroom was cleanrailway linecar parkthe motor point arenaexcellent locationgreat showershort stayqueen streetfew minutes walkexcellent value for moneygood nights sleepdecent sizewould stay againtea and coffeestayed for one night
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Reviewed March 1, 2013

While the location is excellent and the room very comfortable, the reception area doubles up as the dining area for breakfast. This was not to my liking, and the breakfast, which was unattended in my time there, was very basic indeed, and not at all enjoyable.
The room telephone didn't work (neither did my mobile), which meant that I had to go to Reception to make telephone calls. Most inconvenient!
On the whole, not an hotel I would go back to, especially @ £80.00 per night, which was definately over priced

  • Stayed: February 2013, traveled solo
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Thank Meurig J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded March 5, 2013

Dear 'Meurig J', thank you for your feedback regarding your recent stay. I was sorry to learn that you did not enjoy our breakfast and that your phone did not work. I will look into this matter with both my Food and Beverage and Maintenance Teams. I hope you will give us opportunity to welcome you back in the future, Kind Regards, Jacek

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Reviewed February 28, 2013

  • Stayed: February 2013, traveled solo
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    • Cleanliness
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded March 5, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 26, 2013

It was a nice stay: the room was clean and comfortable, the staff very kind and helpful. The kettle in the room is a blessing after a cold, windy day outside. And it means a lot that you can store your luggage after you check out and pick it up later.

If I may suggest, though: in this day and age, wi-fi internet access in all rooms should be a standard and not a part of a 10 pound per day movie/music channels package that one may not want or need. Otherwise, Ibis Cardiff is good value for money. I recommend it.

  • Stayed: February 2013, traveled solo
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Thank Silverblue910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded March 5, 2013

Dear 'Silverblue910', thank you for your time writing the review about stay with us. I am glad that you found our staff very kind and helpful and room cleand and comfortable. As for the wi-fi, we are looking into this matter and hope to have new options available in the second part of this year. Kind Regards, Jacek

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Reviewed February 19, 2013

Spent 1 night in the Ibis and had a great time, staff were professional, helpful and friendly nothing was to much trouble, rooms were clean, modern and had everything you need, beds very comfortable , right in Cardiff town centre across the road from bus stop and 5mins walk from train station, breakfast was good with a great selection, we also eat from the bar menu which was excellent, we have stayed in a number of Ibis hotel across England and have never been disappointed , would not hesitate to recommend this hotel and will certainly be using Ibis again

  • Stayed: February 2013, traveled as a couple
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1  Thank wiltshire1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded February 22, 2013

Dear 'wiltshire1958', thank you very much for leaving your thoughts on here. I very happy to learn that you enjoyed your stay with us, found our staff to be professional and modernd rooms. I am glad that you had a good night sleep in our NEW IBIS SWEET BED! We hope to see you in the near future. Kind Regards, Jacek

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Reviewed February 18, 2013

  • Stayed: February 2013, traveled solo
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded February 22, 2013

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