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“Excellent family room”

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Premier Inn Cardiff City South Hotel
Ranked #9 of 74 Hotels in Cardiff
Certificate of Excellence
Reviewed October 11, 2013

Great room for two adults and two Children. Close enough to walk to the city centre and it has free parking!
Staff are helpful, the rooms clean and spacious.
Premier in is even better when you get rooms on a special rate : )

  • Stayed: October 2013, traveled with family
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Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 - 607 of 795 reviews

Reviewed October 7, 2013

Very welcoming staff, good clean accommodation and perfectly located for visiting both Cardiff City centre and Cardiff Bay (an easy 20/25 minute walk)
The Brewers Fayre restaurant which is next door is one the best we have visited. The staff were very friendly and extremely welcoming and nothing was too much trouble

  • Stayed: October 2013, traveled as a couple
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Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

Hotel was perfect, travelled with our 4 children and was able to accommodate all six of us. Staff were very friendly in the hotel and pub onsite. Family room was clean and well furnished with a tv which entertained the children. Would defiantly stay here again.

  • Stayed: September 2013, traveled with family
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Thank CWilliams7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

You know what you're getting with a Premier Inn. This was good value for money (£45 for two people including breakfast.) The hotel has parking, it is about 25 minutes walk from Cardiff Bay, very friendly and helpful staff and, most importantly, the room was quiet and the bed was comfortable. The restaurant is a Brewer's Fayre which is fine for breakfast and ok for dinner if you don't want to go out anywhere. We would stay here again if we were in Cardiff.

  • Stayed: September 2013, traveled as a couple
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Really good service, very friendly and polite staff, rooms are great looking and very clean, beds are very comfy and all at a reasonable price, I would advise friends and family to use premier inn hotels

  • Stayed: September 2013, traveled with friends
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Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

My wife and I stayed at this hotel for 3 nights in mid-September 2013, mainly for sightseeing in and around Cardiff City & Cardiff Bay.
The hotel is located in a fairly isolated part of Cardiff, we realised this and were prepared for walking to the City Centre and Bay area. Other less mobile guests might find the location too isolated.
Car parking was free, ample and safe. Not certain how old the hotel was, but it didn’t have the usual feel of a Premier Inn, almost like a poor relation of the group!!!
The corridors were long, very stuffy and didn’t smell very pleasant. Room was okay with all the usual Premier Inn features. However the room was very hot and stuffy. There was no aircon and the window would only open so far. So there was no air circulating in the room once the door was closed. A pedestal fan had been provided, but was very noisy.
Water pressure for the shower was very poor and to fill the bath would have taken ages!!!
Both problems of the stuffy room and abysmal water pressure were passed on to reception, but they had no answers and said this had been a problem since the hotel opened.
We had breakfast on all three mornings and the food/service was up to the usual high standard.
We have stayed in many Premier Inns and this is by far the worst one and would not recommend it.
Whitbread need to invest money into this hotel and bring it up to their normal high standard.

  • Stayed: September 2013, traveled as a couple
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3  Thank Vinnie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Cardiff City South Hotel, responded to this reviewResponded September 20, 2013

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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Reviewed September 3, 2013

Group of us travelled down for Cardiff Mardi Gras and considering I stay in hotels all the time I have never been treated to such poor service. The booking in process was great lovely new young guy assisted and was made fully aware that there were same sex partners to avoid any embarrassment upon arrival that part of the process was ok, However when returning from clubs there was a lot of people getting out of cabs there was an older night porter on duty and he came out and immediately started on the femals (completely avoiding the male guests that were quite burly) and informing them that he had the power to not let them stay if he didnt want to. So unneccasary. Went to complian following morning however there are no managers on site so despite being verbally abused due to sexuality we then had to endure the sleeepless night of the guys staying in the hotel running up and down the corridors. So much for there guarantee of if you dont sleep well we will return your money that didnt happen and despite us emailing a further complaint have still heard nothing. Will not be staying here ever again and probably wont be staying in another premier inn again,

Room Tip: most of them are along a main road so your ok until early hours of the morning and if the hotels bus...
  • Stayed: August 2013, traveled with friends
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3  Thank 1974-Travel-Bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Cardiff City South Hotel

Address: Keen Road | East Moors Industrial Estate, Cardiff CF24 5JT, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Best Value Hotel in Cardiff
#15 Family Hotel in Cardiff
#16 Romantic Hotel in Cardiff
Price Range: $64 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cardiff City South Hotel 3*
Number of rooms: 77
Official Description (provided by the hotel):
Take time out at the Premier Inn Hotel Cardiff City South. Half way between Cardiff Bay and the city centre, with free on-site parking, you'll be well placed to make the most of every minute in the capital. Travel through time and space at the Doctor Who Experience. Lose yourself in the hundreds of shops, bars and restaurants. Catch every second of the action at the Millennium Stadium, SWALEC Stadium and Cardiff City Stadium. Then, whether you've been battling daleks or hunting bargains, relax in our tasty restaurant, spacious rooms and comfy beds. Directions: M4(J33) onto A4232, follow signs for city centre. A4234 take sign for Splott, at roundabout take 3rd exit. At 2nd roundabout (magic roundabout) 2nd exit then the 1st right, then 1st right again. Next to Ocean Park Brewers Fayre. Transport and local information: Cardiff International Arena Events Millennium Stadium Events Cardiff Castle & Tredegar House Cardiff Central Train Station 1 mile Cardiff Airport 17 miles ... more   less 
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Also Known As:
Premier Inn Cardiff City South Hotel Cardiff
Premier Inn Cardiff City South Hotel Wales

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