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“Great weekend in Cardiff”

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Clayton Hotel Cardiff
Ranked #6 of 74 Hotels in Cardiff
Certificate of Excellence
GreenLeadersGold level
Penzance, United Kingdom
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great weekend in Cardiff”
Reviewed March 6, 2013

we had a great stay at the Maldron, except for breakfast..we went down 9-15 Sunday morning and a bit of a bun fight. Absolutely everything is self service, which is fine if you are told this..instead we were greeted and shown to a table with 3 seats (we were a group of 3) only two place settings, I ended up searching for my own. Tables were cleared almost as you ate, which was just a little too quick and I had to hunt down another napkin as mine was taken. Hate the do it yourself toasters as they take too long, and warmed plates to put the hot food on would be good. On the plus side everything to eat was good and a lovely lady from the kitchen sorted a fried egg for me, as they weren't on show. The hotel itself is lovely, super comfy bed, good tea/coffee selection etc. Lovely shower and super clean bathroom. We were in rooms 717 & 718 overlooking the railway...if you're affected by noise, then don't go any lower or ask for a room on the other side of the hotel. On the 7th floor we could hear the trains, and they did disturb my daughter and her friend a bit. Overall would highly recommend!!

Room Tip: If you don't like noise ask for room opposite side to railway or floor 7 and above
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  • Stayed March 2013, traveled with family
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Helpful?
Thank Redkydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, June 12, 2013
Dear Redkydog,

I appreciate you taking the time to share your stay on tripadvisor. I am delighted you enjoyed your stay overall. As mentioned, we do offer a full buffet breakfast with freshly cooked eggs to order. Unfortunately as a 216 bedroom hotel some breakfast times do become busy & these busy periods are highlighted in the lifts so guests can plan their own times around this.

I hope you will consider staying with us again.
Kind Regards,
Alison Mansfield
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Llanelli, United Kingdom
Level 5 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 5, 2013

Met my daughter for a catch up in Cardiff and stayed at the Maldron Hotel. It is conveniently situated for exploring the city also within walking distance to shops and public transport. Staff were welcoming and helpful and baggage could be left at no extra charge. The room was spotless as well as being comfortable. I would recommend this hotel to anyone looking for a pleasant, relaxing break in the City whatever the reason for your visit.

  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
2 Thank Helen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, April 16, 2013
Dear Helen T,

I am delighted you enjoyed your stay with us and found our staff to be friendly & helpful. I appreciate you taking the time to write your review on tripadvisor and to recommend us to your friends.

Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishops Stortford, United Kingdom
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 4, 2013

We Stayed at the Maldron last Friday,1st of march.My Daughter and I were going to a concert in the Motorpoint Arena,Couldnt have been closer.The staff are really friendly,and couldn't do enough.
Our room was on the 9th floor,we had a lovely view of the city.
.The beds were so comfy and the room was spotlessly clean.
We didnt eat in the restaurant but it looked busy.
We both had a great nights sleep,there was no noise,and found its central location,great.
Would definatly stay here again

Room Tip: we were on the 9th floor and had a great view.
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  • Stayed March 2013, traveled with family
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    • Service
Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, June 12, 2013
Dear Kathy M,

Thank you for your fantastic review on tripadvisor. I am delighted you enjoyed your stay and found our staff to be friendly.

I appreciate your recommendation & hope to welcome you back in the future.

Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valleys
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 28, 2013

Stayed in this hotel on Sat 9th February. Went with friends, went out to watch rugby and then to Paloma Faith concert so didnt get a lot of time to spend in the hotel, but hotel was spotlessly clean, staff were friendly, location was excellent. Will definetly stay again.

Room Tip: Backs onto the railway line, our view was looking towards the Marriot Hotel, didnt hear a thing
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  • Stayed February 2013, traveled with friends
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Helpful?
1 Thank Nade17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, June 7, 2013
Dear Nade17,

Thank you for taking the time to write your review on tripadvisor.

I hope to welcome you back to the Maldron Hotel for any future stay to the city.

Warm regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 26, 2013

stayed for 1 night on saturday 16th february, booked that day on late room on arrival was very impressed excellent location. room was a nice size lovely & clean & very modern.very warm with amazing veiw over mill lane.would definatley recommend this hotel

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pip1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, April 9, 2013
Dear pip1969,

I appreciate the fantastic review you have submitted on tripadvisor. I am delighted you enjoyed your stay &appreciate you recommending our hotel to your friends.

Thank you again for your kind comments and I look forward to welcoming you back in the near future.

Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apopka, Florida
Level 6 Contributor
701 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed February 26, 2013

We arrived via train from South Hampton, England to Cardiff, Whales. It is easy walking distance from the station to the hotel. The hotel is easy walking distance to downtown and shopping is right there, too.

I would suggest getting the Hop-on-Hop off bus and it will take you to the bay area and all around town for those that might get tired of walking.

The hotel is new and very nice so expect to be pleased. The train tracks are below outside of the hotel but you can not hear them and besides they are electric trains.

Complimentary wired and wireless Internet access keeps you connected where most Europe hotels have a surcharge for internet.

Room Tip: Our room included the breakfast buffet and it was great.
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  • Stayed November 2012, traveled as a couple
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Helpful?
Thank thesteevesgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, June 12, 2013
Dear thesteevesgroup,

Thank you for your kind comments on Tripadvisor. I am delighted you enjoyed your stay with us and were able to avail of our complimentary Internet.

I hope to welcome you back in the future.
Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
470 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 518 helpful votes
Reviewed February 25, 2013

Stayed here for 2 nights. The NCP car park next door is very convenient. You get the discount via a voucher you have to ask for at Reception, If you pay for breakfast in advance you get a discount. The whole hotel had a good vibe and the room was very comfortable. Staff were very good on Reception though I felt the bar staff had some way to go to catch them up. To be honest I would stay here again and if its a central hotel in the city centre you are after this would be a good choice.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel Cardiff, responded to this review, June 12, 2013
Dear JohnUK,

Thank you for your kind comments & pictures on tripadvisor. I will pass them onto the reception team, who pride themselves on their customer service skills.

I am delighted you enjoyed your stay and hope to welcome you back in the near future.
Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clayton Hotel Cardiff

Property: Clayton Hotel Cardiff
Address: St. Mary Street, Cardiff CF10 1GD, Wales (Formerly Clayton Hotel, Best Western Premier Collection)
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#2 Green Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#5 Business Hotel in Cardiff
#7 Family Hotel in Cardiff
#9 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clayton Hotel Cardiff 4*
Number of rooms: 216
Official Description (provided by the hotel):
Clayton Hotel Cardiff, in Cardiff city centre opened on the 16th May 2011. Principality Stadium is only a short walk from the hotel. The 12-story Clayton Hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE wireless internet access•Cardiff city centre Hotel•View Restaurant and Bar•Dedicated Business centre - 7 state-of-the-art Cardiff conference rooms. ... more   less 
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Also Known As:
Clayton Hotel Cardiff Wales

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