We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Cardiff location” 4 of 5 bubbles
Review of Clayton Hotel, BW Premier Collection

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Clayton Hotel, BW Premier Collection
Ranked #6 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersGold level
Bristol, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Cardiff location”
4 of 5 bubbles Reviewed November 2, 2012

Really lovely hotel for a short stay. My friend and I stayed overnight after a concert at the Motorpoint Arena. We couldn't believe how close the hotel was to the rail station and the concert hall; it was ideally placed for both - and the great shops in Cardiff.
The room was just about big enough for an overnight stay and we were pleasantly surprised.
I have one criticism - we booked a twin room 8 months in advance but our room had one double bed and a camp bed which was a bit awkward - my friend kindly took the smaller bed. I felt bad because we'd gone half shares on the cost.
Although the hotel is built alongside the railway line, we heard absolutely no train noise - only noisy guests in the corridor at 2am.
Would definitely recommend the hotel.

Room Tip: A high floor is probably a good idea as it's right alongside the main railway line.
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank flashy001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 10, 2013
Dear flashy001,

Thank you for taking the time to write your review on tripadvisor.

I hope to welcome you back to the Maldron Hotel for any future stay to the city.

Warm regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,938 reviews from our community

Traveler rating
    883
    764
    230
    32
    29
See reviews for
312
658
86
392
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (512)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Solihull, United Kingdom
Level Contributor
190 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

The Maldron is only a couple of years old and retains its smartness. Friendly reception staff and excellent breakfasts. Situated right next to the city centre and bus and taxi stops. Reasonable rates. It is a Best Western Hotel and maintains those traditions.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mmogano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 10, 2013
Dear MMike_7,

Thank you for taking the time to write your review on tripadvisor.

I hope to welcome you back to the Maldron Hotel for any future stay to the city.

Warm regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 29, 2012 via mobile

My friend and I booked in to try and salvage our holiday after having a nightmare at the Radisson. Luckily the Maldron was a breath of fresh air.

Friendly, efficient and accommodating staff, both on reception and in the restaurant.

The room had a double and a single bed, both very comfy, nice decor and everything you'd expect, including spare towels. It was immaculately clean and with a view over Cardiff city centre.

We will definitely be booking with the Maldron the next time we're in Cardiff.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MouselyMoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 10, 2013
Dear mouselyMoo,

Thank you for taking the time to write your review on tripadvisor.

I hope to welcome you back to the Maldron Hotel for any future stay to the city.

Warm regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Home
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 28, 2012 via mobile

great value, lovely staff, clean comfortable rooms, brilliant location. Can hear trains when they pass but its not too noticeable because they are going slowly as its close to the station. Didnt interfere with our stay. Food was tasty and no tray charge for room service! I will definately stay here again.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FluffHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 10, 2013
Dear Fluffhome,

Thank you for taking the time to write your review on tripadvisor.

I hope to welcome you back to the Maldron Hotel for any future stay to the city.

Warm regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 26, 2012

My wife and I have enjoyed a superb two nights bed and breakfast experience this week at the Maldron Hotel in Cardiff City centre. This is a very modern Hotel absolutely conveniently situated for Train and Bus Station plus easy walking distance from City Centre facilities (shops etc.) Also right opposite a Wetherspoons Pub/Restaurant! Hotel facilities are excellent. Our en suite bedroom was roomy, comfortable and beautifully equipped. Breakfast was a real treat. Staff were always helpful and friendly and efficient. We recommend this Hotel very highly. Best of all we didn't have to pay anything at all for everything we got whilst there. This is because the two nights break was covered by our Best Western Rewards points which we have managed to collect over some months by enjoying even more Best Western Hotel based breaks! Can't be bad!

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fonzie-Trendyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 12, 2013
Dear Fonzie-Trendyman,

I am delighted you were able to avail of a relaxing stay with your hard earned BW rewards points. I appreciate you taking to the time to recommend our hotel and hope you will come to visit us again soon.

Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

We don’t live far from Cardiff but for my partner’s birthday meal out with friends I decided to book a hotel in Cardiff save catching the last train home or bunking at one of our friends’ houses. I found a deal for this hotel on the Secret Escapes website and it was such a good deal I booked it straight away knowing that there is usually a high standard of hotels on the website but when I looked in to the details of the hotel I realised it was 3* Best Western so my expectations lowered.

How surprised was I!

The hotel was great the staff did even think twice when we requested a different room because we wanted a better view, the rooms were lovely and the fixtures didn’t feel cheap at all. The 12:00pm check out on the weekend was fantastic after quite a lively evening out in Cardiff so we didn’t have to rush to eat our breakfast which was lovely. Don’t get me wrong it’s not the most fantastic hotel I’ve stayed in but for somewhere nice to stay in the centre of Cardiff that doesn’t charge a bomb, it’s perfect. I will definitely be staying there again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank price110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 10, 2013
Dear price110,

Thank you for your kind comments on tripadvisor. I am delighted we could exceed your expectations and I hope when you are next you Cardiff you will stay with us again.

Warm Regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed October 23, 2012

Nice, clean, modern hotel, slap bang in the middle of Cardiff's shopping and nightlife area.
Also very close to both railway and bus stations and a stones throw away from The Millennium Stadium.

Nice, patient staff who had a hotel-full of football fans to deal with and looked after my (new) jacket when I left it at reception one late night

Didn't do breakfast but I was impressed by the cost of only £9.00

Can't comment on parking as I wasn't driving.

Look no further when in Cardiff.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaldronHotel, Manager at Clayton Hotel, BW Premier Collection, responded to this review, June 10, 2013
Dear furryboots,

Thank you for taking the time to write your review on tripadvisor.

I hope to welcome you back to the Maldron Hotel for any future stay to the city.

Warm regards,
Alison Mansfield
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.5 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 76 in Cardiff
4.5 of 5 bubbles 2,096 reviews
0.4 mi away
Novotel Cardiff Centre
0.4 mi away
Premier Inn Cardiff City Centre Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Radisson Blu Hotel, Cardiff
0.5 mi away
Hilton Cardiff
Hilton Cardiff
#11 of 76 in Cardiff
4.0 of 5 bubbles 2,878 reviews
1.0 mi away
Future Inn Cardiff Bay
Show Prices
Show Prices
Show Prices

Been to Clayton Hotel, BW Premier Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clayton Hotel, BW Premier Collection

Property: Clayton Hotel, BW Premier Collection
Address: St. Mary Street, Cardiff CF10 1GD, Wales (Formerly Clayton Hotel, BEST WESTERN PREMIER Collection)
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#2 Green Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#5 Business Hotel in Cardiff
#7 Family Hotel in Cardiff
#9 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clayton Hotel, BW Premier Collection 4*
Number of rooms: 216
Official Description (provided by the hotel):
Clayton Hotel, in Cardiff City Centre opened on the 16th May 2011. Millennium Stadium is only a short walk from the hotel. The 12-story Clayton hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE Broadband & wireless internet access•Cardiff city centre Hotel•View Restaurant and Bar•Dedicated Business centre - 7 state-of-the-art Cardiff conference rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Agoda and Cheap Tickets so you can book your Clayton Hotel, BW Premier Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clayton Hotel, BW Premier Collection Cardiff, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing