We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of the best hotels in Cardiff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Cardiff Centre
Ranked #11 of 73 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
Cardiff, United Kingdom
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“One of the best hotels in Cardiff”
Reviewed June 2, 2009

The Novotel Cardiff is one of the nicest hotels in Cardiff, very helpful an friendly staff, nice clean rooms, excellent room service and lovely leisure club. Staff cant do enough for you and they are really lovely an down to earth. I would recommend this hotel for leisure or business its just fab and the food is really nice too . Have already booked another stay in there. Just as good as the Marriot or Hilton but staff are more friendly, cant wait to go back, excellent value for money.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank firstwelshprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,089 reviews from our community

Traveler rating
    848
    861
    268
    85
    27
See reviews for
567
770
93
346
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stockholm, Sweden
Level Contributor
6 reviews
Reviewed June 1, 2009

a nice hotel with a good location close to walk to st marys street, we didnt go for the berkfast as it was very expensive! 12.95 per person! the pool was nice quite basic really, wasnt quite worth what the prices reflect if you can get it on the cheap less than half the asking which is £155 per night then its worth it, btw they do a deal where if you find a cheaper price then they can quote they will beat the quote it by 10 percent (an offer i didnt take advantage of) but over all an ok hotel.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aran1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea
1 review
Reviewed May 17, 2009

I stayed here for a night in March and found it to be very comfortable with friendly staff. Did not make any use of the facilities as I was only staying overnight.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSimpson62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teddington, United Kingdom
Level Contributor
229 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 376 helpful votes
Reviewed May 13, 2009

I stayed at the Novotel for a single night between business meetings in Cardiff. I checked in mid-afternoon of day one. The process was quick and the staff friendly and helpful. I asked for some directions, a map was produced and my route drawn out for me by the person on the desk.

My room was an executive room, it was huge and had 'wow' factor. The bed was comfortable, the bathroom great with a separate shower and just the right amenities provided. I slept very well throughout the night in a really nice, peaceful room. Breakfast next morning was good and the quality excellent. The choice wasn't the biggest I've ever seen but all the basics were there for either a hot or cold breakfast and the quality excellent.

The one down side was the pool and sauna. The pool itself was OK, the changing room was dirty and needed a good scrub including the walls washing. The sauna was the same. It was certainly not today's dirt or even the last week's that was evident. I said as much to a member of staff in the pool area, I think he thought I was joking but I certainly wasn't. This apart, it was an excellent stay and good value for money.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank longhaulfromlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level Contributor
140 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed April 15, 2009

The hotel can be a little tricky to find, but once found is in a nice marina location. There is parking, although I didn't use it. The lifts are amazing - glass with a lovely view of the outside.

The room was comfortable, but not exceptional. One of the cushions (which went on the bed) was stained and the others looked very worn.

The staff were friendly and very helpful - you really felt as though nothing was too much trouble.

I paid a very reasonable rate for this, but I would not have been willing to pay the rack rate or anywhere near it.

OK for what I did - one nights stay then off.

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Radioheadkiduk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
102 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed April 15, 2009

We chose this hotel after reading some good reviews. Unfortunately, it didn't live up to expectation and we were really disappointed. The hotel is part new build/part warehouse conversion and is literally the 'wrong side of the tracks' from the city centre. You have to walk down the busy main road to get under the railway track to head up into town. The walk is an easy 10 minutes, but charmless and would not appeal on a dark night. The area where the hotel is situated was redeveloped in the 1990s and consists of offices and flats and houses set around a wharf and canal system - very reminiscent of Salford Quays but much less well maintained. The area looks tired, unloved and is litter-strewn. A 20 minute walk through though takes you down to Cardiff Bay, which has plenty of life going on and loads of places to eat. Food at the hotel was expensive, so don't bother - just get down to the Bay, where there's lots of choice.

Our 'standard' room was in the new build and was really nothing special and not particularly clean. Coffee had been spilled on the valance sheet by previous occupants and the maid had not bothered to change it. They had also taken the trouble to lock the safe before leaving too, and alas, the manager was unable to make the gadgetry work to release it, so we had to carry our valuables about for the duration of our stay, which was irritating. Toiletries are provided, but are minimal and nothing to write home about and no luxuries such as face cloths were provided. These are just the sort of things that we normally expect in four star chain hotels.

Breakfasts were okay - buffet style, with choices. The restaurant looked tired though and in need of a good clean up. It is situated in the older part of the building and could have been a real feature. But it isn't!

The hotel is on the fringes of the city, but Novotel obviously make a substantial killing on car parking, taking in about £250 per night when the car park is full. There's really no justification for charging their customers to park in this location. Again, it is just another irritation. They also charge silly money for items in the minibar - make sure you take stuff with you.

Probably the best part of the hotel is the leisure club, which boasts a small gym and pool, sauna, steam room and jacuzzi. Surprisingly, it is free for guests to use! Pool towels are also supplied, but don't forget your £1 coins (returnable) for use of lockers.

Right next door is a budget sister-hotel, the Etap, where rooms are advertised for £35 per night. If you just need a heads-down, that might be a useful option at a bargain price. Nearer to the Bay is a Travelodge and in the other direction on the 'right side of the tracks' nearer the city centre, is the Marriott. We would probably opt for that if we stay in Cardiff again.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank planeteer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 15, 2009

Booked a small group in here recently and although the hotel is fine, location fairly good, rooms well presented, etc., you should be aware when booking online that the dropdown menus do not allow additional information to be given. So if you are booking for three individuals, the room plan assumes a couple and one or two others who will also share a bed. I.e. a bed and a convertable sofa are the only available configuration. Conclusion: Ok for families, but not good for more than two singles, as the 'Family room' option is not a real family room.

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RayRuddickTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.5 mi away
Mercure Cardiff Holland House Hotel and Spa
0.6 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 73 in Cardiff
2,200 reviews
0.7 mi away
Hilton Cardiff
Hilton Cardiff
#8 of 73 in Cardiff
3,039 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Radisson Blu Hotel, Cardiff
0.7 mi away
Future Inn Cardiff Bay
0.4 mi away
Clayton Hotel Cardiff
Clayton Hotel Cardiff
#6 of 73 in Cardiff
2,051 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Cardiff Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Cardiff Centre

Property: Novotel Cardiff Centre
Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Priceline, Agoda, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Novotel Cardiff Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing