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“Fav place to stay in Cardiff”

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Novotel Cardiff Centre
Ranked #12 of 73 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
Cardiff, United Kingdom
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fav place to stay in Cardiff”
Reviewed April 16, 2014

I stay here regularly - clean, excellent facilities, lovely staff and most of all - consistent. The team should be congratulated on the high standards they deliver and maintain. The location is in the middle of town and the bay...both walkable on a nice day. The pool is lovely too - with decent changing rooms. The breakfast is good and the the food is of high standard.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lovealilbreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, April 22, 2014
Thank you for your kind comments and compliments.

I am delighted that you regard the Novotel as your 'Favorite place to stay in Caridff' and that the consistency of service is a highlight of your visits.

I look forward to sharing your comments with the team and to welcome you back again next time.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,111 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (291)
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English first
Hereford, United Kingdom
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 16, 2014

Having spent many weekends in Cardiff this was the first time my daughter (age 21) and I stayed at this hotel. The lady at check in was pleasant enough and we were able to check in early. The room was lovely and spotlessly clean. My bed was very comfortable and my daughter said hers was too. Loved the swimming pool and we used it both days while were at the hotel. The staff at breakfast were very friendly and so was the young man who cleaned our room. The city centre is walking distance 10 - 15 minutes. The bay is about 20 - 25 minutes walk.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Jennifer041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, April 22, 2014
Thank you for taking the time to review your recent stay and for your positive comments regarding the hotel services and facilities.

I hope that your next visit may be even more enjoyable for you and your family.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrexham County, United Kingdom
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 15, 2014 via mobile

Very comfortable well appointed rooms. Good location and obliging and friendly staff. We stayed for the weekend and had a lovely time in Cardiff. Breakfasts were wholesome and various food options including pancakes and maple syrup! To top it off there is a well appointed fitness centre. I would recommend this hotel unreservedly. I have never given anywhere 5 stars before but it was that good.

Stayed April 2014, traveled with family
Helpful?
10 Thank coxon1688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, April 16, 2014
Thank you for your kind comments, compliments and recommendation.

I am delighted that you and your family had a pleasurable stay at the Novotel Cardiff Centre and that the highlights for you included; your room, breakfast, fitness centre and serivce experience.

I hope that I may have the opportunity to welcome you all back again very soon for another great stay.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level 5 Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 13, 2014

Stayed at this hotel on the weekend with some friends and family following a wedding. Hotel is slightly outside the main city centre and can suffer from the terrible traffic & one way system in Cardiff. Once you're there, the hotel reception 'faces' away from the road so parking is towards the back next to the hotel. Reasonable number of spaces and good value for Cardiff (£9 at the time of my stay), I can see it filling up at busy times and there didn't appear to be many alternatives next to the hotel. I contacted the hotel in advance to ask about an early check-in and they did respond. When we arrived check-in was quick and uncomplicated. Rooms were of a good standard and clean but I did find the bed to be particularly good and comfortable and others in our party also thought this. Bar service in late evening was good and friendly and a pleasant environment to congregate, prices typical for a hotel i.e. more expensive than pubs but not outrageous for drinks, although a small box of 'posh' crisps at £1.85 had even the travellers from London raising eyebrows, some more late evening sustenance options would have been nice. Breakfast was a well stocked buffet at £10, low end of typical cost for a hotel and the usual selection, but there was a bit of a wait to be met and seated at what was probably peak time. Check out fine, only a short wait to get to the desk then quite efficient.

Room Tip: Rooms on the inner side of the hotel will get less road noise.
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank ITTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, April 14, 2014
Thank you for your review following your recent stay.

I am pleased that you enjoyed your visit to Cardiff and that the service stood out for you before and whilst you stayed at the Hotel.

I hope I may be able to welcome you and your friends back to the Novotel again in the future.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westbury, United Kingdom
Level 4 Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 8, 2014

I have stayed at this hotel on a number of occasions for work. I would not want to stay anywhere else. The staff are always friendly and polite and remember you which is lovely. The facilities at the hotel are fantastic, the pool, steam room, sauna and Jacuzzi are a must, it has a totally relaxed feel with the low lighting, but I have never used the gym. The rooms are spacious, clean and modern. Definitely worth booking for business or leisure.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Jow1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, April 9, 2014
Thank you for your excellent review and rating.

I am delighted that you continue to enjoy returning to the Novotel Cardiff and that it is your hotel of choice when visiting the City.

I am particularly pleased that the service and facilities stand out for you and I hope that I may be able to welcome you back next time.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 6, 2014 via mobile

We have stayed here 4 times now and every time has been a pleasure. We like the fact that it's slightly out of town, which makes it quieter. Facilities are excellent although we often don't have time to enjoy them. We now always choose an executive room in the older part of the hotel. They are spacious and comfortable. The food is good in the restaurant and breakfast is also very good. We will be back again soon!

Stayed April 2014, traveled as a couple
Helpful?
9 Thank thepigandthefrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, April 7, 2014
Thank you for taking the time to review your recent stay with us.

As our 1000th reviewer, I am delighted that you continue to enjoy making the Novotel Cardiff your Hotel of choice when visiting the City.

I look forward to sharing your review with the Team and hope that I may be able to welcome you back next time for another great stay.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Cardiff Centre

Property: Novotel Cardiff Centre
Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

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