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Novotel Cardiff Centre
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Reviews (2,297)
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1,987 - 1,992 of 2,297 reviews
Reviewed March 31, 2011

excellent again,quick check in ,helpful staff, lovely clean room and bathroom ,very quiet at night and conveniently placed for the town and bay. pool ,sauna and steam room very clean and only 2 other people in there both times we used it.breakfast very good,and a quick check out-excellent!

  • Stayed: March 2011, traveled as a couple
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Thank pizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this reviewResponded April 18, 2011

Thank you for your kind comments and compliments. We pride ourselves on the level of service and facilities we provide and are pleased you enjoyed them. We are however, only as strong as the last experience we delivered and as such, will endeavour to continue to offer what you have come to recognise as the Novotel standard.
I hope we have the pleasure of welcoming you back for 6th time to the Novotel Cardiff Centre in the near future.
Kind regards Wael Elassal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2011

The location is perfect! The staff are friendly and welcoming and the rooms, are extremely clean and tastefully decorated. Very nice breakfast as well ..... I thoroughly recommend the Novotel Hotel!

  • Stayed: March 2011, traveled on business
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Thank JohnMpak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this reviewResponded April 18, 2011

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Cardiff Centre and look forward to welcoming you back again soon.
Kind regards, Wael Elassal

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Reviewed March 29, 2011

My wife and I and our friends stayed here for the England-Wales international. The Novotel is very well located - 15 mins walk to Mermaid Quay, 10 to the city centre and 20 to the stadium. meaning we could leave the car in the hotel car park (£8 per day). The staff were very friendly, the bar a good place for an evening drink and the breakfast offered pretty much everything you might want. Stayed in an Executive Room which was a good size and well appointed.

  • Stayed: March 2011, traveled with friends
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Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this reviewResponded April 18, 2011

Happy to hear that you enjoyed your stay at Novotel Cardiff Centre,
I look forward to your next visit.
Kind regards, Wael Elassal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2011

My colleagues and I stayed at the Novotel in Cardiff for the better part of a week for an international Conference held in Cardiff. The hotel is super clean, perfect/friendly staff, and great food. It's also centrally located to everything you want in Cardiff, and taxis are minutes away (literally), by a quick phone-call from reception.

The rooms are extremely nice. We all stayed in different types of rooms, and the comments were all purporting to excellent conditions.

The Novotel brand is perfect. The standard was the same when I stayed at the Novotel in Brisbane in Australia in 2003.

Great Hotel!!!!!

  • Stayed: March 2011, traveled on business
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Thank BarbadianTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this reviewResponded March 28, 2011

Thank you for your very kind words. Very much appreciated and my team will be delighted
to hear that you enjoyed yourselves. I look forward to seeing you again in the near future.
Kind regards, Wael Elassal

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Reviewed March 9, 2011

This was our second stay here---very convenient for the city,room lovely,staff friendly and the breakfast again superb.
Our only 'let down' is the price of the evening meals---we would have loved to have stayed in one night for a meal in the hotel --but at £11 for omlette and chips (for example) we felt that they were hardly offering value for money. We cannot understand why the hotel do not offer some sort of incentive for the residents so they do stay in for a meal--and yes,we paid more for a meal in the city but £15 for a prime steak seemed a lot more reasonable than £11 for 3 eggs and a potato!

  • Stayed: March 2011, traveled as a couple
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Thank SANDRABRITTAIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this reviewResponded March 28, 2011

Thank you very much for your review, I’m delighted that you enjoyed your stay and we have noted your comments about the price of evening meals, which we have since addressed .
Kind regards, Wael Elassal

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