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Reviews (789)
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All reviewstypical travelodgeroom was cleanclose to shopsa city centre hotelshort staywould stay againone night stayfantastic locationbars and restaurantsmotorpoint arenaconcertcastlenightlife
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176 - 181 of 789 reviews
Reviewed September 8, 2017

The bathroom and around door frames/handles were grubby and lift was dirty.
Noise from club just outside went on until 3am and difficult if you have anyone disabled as there is no parking close to the hotel.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff Central Queen Street, responded to this reviewResponded September 9, 2017

Thank you for submitting your review of our Cardiff Central Queen Street Travelodge. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your feedback and hope you stay with us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed September 7, 2017 via mobile

Very close to all of the night life. Decent size room. Amber and Dina were lovely on reception. Would stay again if I were to go out in Cardiff again! Unlimited breakfast definitely helps the hangover

Stayed: September 2017, traveled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2017

Normally stay in an apartment when stay in Cardiff with partner but was by myself so thought I'd try a hotel to save on the expense but would never do that again! Big mistake - was there for 5 nights but almost left day 3! Room cleanliness, noise from guests, police, traffic, guests banging on front door at 3am trying to get in.........and so on ........and so on

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank pauletteh761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff Central Queen Street, responded to this reviewResponded September 9, 2017

Thank you for submitting your review of our Cardiff Central Queen Street Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we hope to hear from you soon.

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Reviewed September 4, 2017 via mobile

Hotel was very accommodating with all our requests , reception staff were great especially Amber who went the extra mile and actually ironed one of the lads shirts . Breakfast was really good value and tasty .Would highly recommend staying here as location is awesome and the price was really good too

Stayed: September 2017, traveled with friends
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2017 via mobile

After reading various reviews I asked for a quiet room. I can see why people have complained as the nightclub opposite is very loud and if you have a room facing that you are going to be kept awake. I guess if ypu are going on a hen ,stag etc you wont care but if you are like me and a grumpy git when tired then its going to be a long night.However I was in luck as they gave me a quiet room as requested right at the back of floor 2. Room same as all travel lodges with all basic necessities. The quilt provided was stained. However the bed was comfy and I slept very well which is the main priority for me! Staff were friendly. Hotel is in a great location right in the centre. I would highly recommend asking for a quiet room if you have a busy day next day,are on business,are a grumpy git etc I suppose this will not always be possible but it's definetly worth asking.

Stayed: September 2017, traveled with family
Thank Cath C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff Central Queen Street, responded to this reviewResponded September 5, 2017

Thank you for taking the time to leave us your review.

We are delighted to hear we were able to contribute to a good night's sleep and you encountered friendly team members during your time with us. Feedback such as yours is invaluable and we will ensure the hotel receives a copy of your comments.

Thank you again and we do hope you stay with us again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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