Went for my daughters birthday in a party of 9 . Obviously too large for the staff to cope with !!!! The food was of the usual good standard but on this occasion the staff were totally inept. They were clearly doing us a favour allowing us to sit in their restaurant. When we compalined we were obviously talking a foreign language. We asked for the manager, but no one appeared. Maybe there wasn't one working hence the poor level of service. I have eaten at TGI on many occasions and have always found the staff to be friendly and attentive. However, I work in a service industry and the saying goes "you are only as good as your last job." Sorry TGI you will have to do better.
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