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“Clean, close to shopping centre and bus and train hubs.” 4 of 5 bubbles
Review of The Royal Hotel

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The Royal Hotel
Ranked #18 of 76 Hotels in Cardiff
Caerphilly,S.Wales,UK
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Clean, close to shopping centre and bus and train hubs.”
4 of 5 bubbles Reviewed May 9, 2013

Nicely decorated room but a bit small.Bed was good, bathroom was fine. Whole room was clean and pleasant.
Didn't eat there so can't comment on the food.
Location-wise it's right in the city centre and very handy for the main bus and train stations.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank grees00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
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south wales
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed May 8, 2013

This hotel is very close to Cardiff railway/bus station. We had the pleasure of staying at this hotel overnight on a dinner bed and breakfast basis booked via the hotel website although booking in time is 3pm we asked if we could leave our overnight bag whilst we went shopping we were greeted with a smile and informed this was no problem and given a receipt for our bag. When we returned we had a swift check in and asked if we required an evening meal in the hotel or a restaurant which was approx 100m away we choose the hotel and the receptionist gave us times of evening meals and breakfast info. The service for the evening meal was again first class the meals were excellent portion size huge and drinks very reasonably priced. Our room was on the 4th floor at the back of the hotel which was decorated in a boutique style as was the rest of the hotel we had tea and coffee making facilities, trouser press large LCD television, well equipped bathroom with large fluffy towels shower gel and shampoo and above all very comfy beds a must for a good nights sleep. Breakfast was served in the main hotel restaurant and the service and choice of food was amazing I do not know the name of the gentleman who served us but he was very informative/friendly and an asset to the hotel as are the rest of the staff and go that extra mile to make your stay special. Left our overnight bag at the hotel again whilst we did a spot of more shopping. I would like to add that the special touch of a birthday card in the room from all the staff at the royal hotel was much appreciated. Will definitely book this hotel and can highly recommend.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SouthWalesAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herefordshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

The girlfriend & I stayed here over the May bank holiday weekend from Sunday to Monday. I wasn't optimistic when I first saw the hotel sandwiched between a large O'neills & reflex club. On arrival the staff were brilliant. Fast & efficient. The room was immaculate. The breakfast excellent & my fear of the location was soon dismissed as you could hear a pin drop in our room. No noise at all even from the high street antics as it was Cardiff city promotion celebrations! 10/10 I can't emphasis enough how enjoyable our stay was. I wouldn't even contemplate finding anywhere else. The location, food & service was top.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BenjaminPeterCooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
170 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 bubbles Reviewed May 6, 2013

Either we got last dibs on rooms, or there are a lot of indiscriminating guests staying at this hotel. Shabby would be a kind description for the hotel's entrance, front desk, service, room size, room conditions, cleanliness... and even its 'central' location is dubious because there is literally NO way to get here by car. That goes double for weekend evenings when streets are closed in the city centre for drunken revelry - which, by the way, in this old hotel, does not lend itself to a quiet night's rest.

Our double bed room had no place to walk AND store luggage. The bath was larger, almost, than the room - though it had a small sink, a toilet, and small shower tub - and lots of dead space. Go figure. Getting in and out of the hotel's two entrances, nearly indistinguishable, and following the maze of stairs, lifts (when they work) and split level hallways, is its own challenge. Something you might expect in a castle, but this is no castle, despite the name.

Parking is remote, about 600 yards away in one of two car parks. Good luck finding either on your GPS navigator. Even better luck with one way streets, often (it appears) closed off. Local police offer no assistance, and local drunks aren't much help either. It cost us 9 GBP to park 24 hours at the central rail station.

Amenities are sparse. We prepaid for breakfast, which was actually the best experience we've had in the UK among tourist class hotels.

Room Tip: Another hotel?
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  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresselly, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

We spent a night here. Couldn't be more central for Cardiff, however, be warned that some of the rooms are inside rooms and have no windows. We were put in one but the hotel was full on a Saturday night. We did book with Avios(air miles) so didn't make an issue of it. The breakfast was excellent and as good as you'll get in any hotel and the staff were pleasant. The main entrance is on a pedestrianised street and you cannot get a car there, there is a rear entrance on Westgate Street where somebody can sit in the car whilst the bags are whizzed in. There's a nightclub on the ground floor but we were on the 4th floor and we had a very peaceful night even though it is slightly disconcerting not being able to tell what time of day it is outside!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

We stayed here on a friday night as apart of our wedding anniversary marathon. It was quite spur of the moment but a family deluxe room for £89.99 with a bottle of wine was to good to not take advantage of!!
The hotel is really boutique looking, very friendly and willing to help staff as well, the room was also really amazing 50" screen, a pull out double sofa bed for my daughter massive bed for my wife and eye and some awesome views of the city!
The bathroom was really spacious and comfortable as well!!
We signed up for breakfast as well which was your continental buffet style with an option of ordering from the hot list to.
They also have a rate with the NCP car park by the train station for £10 for 24 hours.

Situated in the heart of the city but you couldnt hear it at all, well worth booking into or advising visitors to stop into for affordable luxury!

Room Tip: Go deluxe with the sofa bed even if you dont use it!!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mr_YLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abergavenny, United Kingdom
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 30, 2013

Stayed at this beautiful hotel just before Christmas , amazing huge room, wonderful hotel , great location as we were going to see a show at St Davids Hall.
O'Neils bar just below it , and so central for the train station.
Would highly reccomend.

Room Tip: Room 502 fab
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank holidayqueenwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Hotel

Property: The Royal Hotel
Address: 88 St. Mary Street, Cardiff CF10 1DW, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Royal Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The closest hotel to the Millennium Stadium gates. The Royal Hotel is the oldest of all the Cardiff hotels and has been welcoming guests to our fantastic city since it first opened it's doors in 1866. Our rich history includes the Captain Scott Room, where Captain Scott and his expedition team held their final public banquet before setting sail to the South Pole. Home to the Barbarians for 25 years etc. etc. Recently refurbished throughout, we're working on the next stages including free WiFi now available in every bedroom. ... more   less 
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Also Known As:
Royal Hotel Cardiff
The Royal Hotel Cardiff, Wales

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