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“Perfect overnight stay after a concert”
Review of The Angel Hotel

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The Angel Hotel
Ranked #28 of 73 Hotels in Cardiff
Swansea, United Kingdom
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect overnight stay after a concert”
Reviewed July 26, 2014

great location opp. Cardiff Castle where we went to see Paul Weller in concert. Easy access to bars, restaurants and shops. room Aircon fantastic in the middle of the heat wave. seagulls woke us a.m.."

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Lesley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, September 7, 2014
Thank you for posting a review.

The team were delighted to hear you had an ejoyable stay.

we hope you enjoyed the concert !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (330)
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Pontyclun, United Kingdom
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 26, 2014

Overall good rooms a little dated but the location makes up for that One word of warning parking is limited we managed to find a space and paid our £10.00 only to be woken at 8.00am to move our car it appears that the top part is only for resident use on Sat & Sun - and yes there were signs (very small) but its a gated car park on the hotel grounds nobody would think it was anything but the hotel carpark Though 08.00am is not very early it was early after a late night out I feel this could have been pointed out to us when we paid the fee
Breakfast was good all the usual choices but the staff were a little too eager to remove plates the second you put your cutlery down it may be efficient but we felt a bit hurried

Room Tip: Chose a room opposite the Castle there may be a little traffic noise but rooms on the otherside over...
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  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pat p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, September 7, 2014
Thank you for taking the time to provide your comments.

I have shared your feedback with the team to ensure improvements are made where necessary.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 22, 2014

Bought afternoon teas with a voucher on Living Social,and it was excellent, my friend is diabetic they made her a beautiful fruit salad which I thought was really kind and very thoughtful. We had lovely fresh scones, thick cream, strawberry jam, a variety of cakes and delicious selection of finger sandwiches. Tea or coffee whichever you preferred , as much as you wanted also a glass of Sparkling .
The hotel is rather dated and in need of some TLC, but it has a charming ambience, the staff are first class very attentive and pleasant
We throughly enjoyed our visit I would recommend it

  • Stayed July 2014, traveled with friends
    • Location
    • Service
Helpful?
1 Thank Ena193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, September 7, 2014
Thank you for taking the time to provide your feedback.

I was delighted to hear you had an enjoyable experience.

We do hope you will return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosebush, Clunderwen Pembrokeshire, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2014

Stayed here when we went to see War Horse, nice central hotel convenient to town center and bus service to the bay. Very old hotel and difficult to modernize but clean and comfortable. Staff pleasant and helpful. Would use again.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Pantmawrcheeses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, July 22, 2014
Many thanks for taking the time to provide your feedback.

We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 20, 2014

After a busy end of term week we had booked a night at the The Angel Hotel, to accompany going to see Dawn French at the New Theatre. Check-in was a little abrupt and impersonal, probably understandable as the gentleman on the desk appeared to be very busy without any support.
Once we negotiated the teeniest tiny lift (max 6 persons!! Lol) we arrived at our room.
Spacious with nice high ceilings made for a pleasant space to spend the night. Nice large bathroom. Decor a bit tired.The floor in the room was a little uneven which made you feel a little drunk even before we actually were. Nice large comfy bed, a large tv and plenty of tea and coffee etc.The air conditioning worked great on quite a warm stuffy night.
Breakfast was buffet style, and there was plenty of staff clearing plates and ensuring everybody was happy. The filter coffee was excellent.
On the whole we had a lovely stay and will definitely stay again.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank MrandMrsB2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, July 22, 2014
Many thanks for taking the time to provide your feedback.

I have pleased to hear you had an ejoyable time and have taken note of your comments to ensure imporvements are made where necessary.

We do hope you will return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 20, 2014 via mobile

We stayed for just one night (thankfully that's all!). We turned up 2hours after check in started & our rooms weren't ready. They had us down for single rooms despite us booking 3doubles (which we had written confirmation of). We waited 15minutes in the very grand lobby before being told they'd found us rooms! Ours was absolutely hideous. It was very small; the bed was shoved against a wall so for one side you had to climb out/in the end of the bed. There was a large area of completely worn carpet. There was an extremely dirty, stained & uncomfortable armchair squeezed into the room. The window was filthy (but had no view anyway). It was in desperate need for even a lick of paint, new carpet & ditching the filthy armchair. My brothers room on the other hand, though dated, was massive but again very dark because of dark, ripped wallpaper & dirty window. We had 5double rooms for our party; they varied hugely in size but were all doubles; they were all dark, dated & dirty. Definitely not somewhere I would go back to or recommend.

Stayed July 2014
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, July 22, 2014
Thank you for taking the time to highlight your concerns.

I have taken note of your comments with regards to the decor and appearance of some of the rooms, we have recently started an internal refurbishment programme to ensure improvements are made where necessary. Needless to say certain rooms have been highlighted as a priority.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cardiff hotels

Cirencester, United Kingdom
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 19, 2014

Excellent hotel fantastic location just around the corner to the milleniumstadium .clean and tidy well presented rooms only gripe noisey generator outside the window but all in all a nice place to stay.

Room Tip: Don't have room 106
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank EP168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoanneMcElveen, General Manager at The Angel Hotel, responded to this review, July 22, 2014
Thank you for taking the time to provide your feedback.

We do hope you will return for the event next year !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Angel Hotel

Property: The Angel Hotel
Address: Castle Street, Cardiff CF10 1SZ, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #28 of 73 Hotels in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Angel Hotel 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Angel Hotel is a beautiful Victorian landmark right in the heart of Cardiff. Neatly positioned between the Principality Stadium and Cardiff Castle, its the perfect location for city breaks in Cardiff and for exploring the beautiful countryside and beaches of South Wales.Find out about the city's history at The National Museum of Wales, admire the architecture of Llandaff Cathedral and enjoy shopping, dining and watersports at Cardiff Bay.With 102 modern, air conditioned bedrooms, restaurant and bar, the Angel Hotel Cardiff is the perfect place to stay when exploring this vibrant and historic city. ... more   less 
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Also Known As:
Barcelo Cardiff
Angel Hotel Cardiff
The Angel Hotel Cardiff, Wales

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