At the time of booking It was Hobson’s choice really as I could not find four consecutive nights elsewhere. I stayed for two weeks at the Copthorne Hotel in Cardiff, & I am very disappointed with quite a few aspects of the hotel. (a) The rates they charge (Almost £60.00 per night which included a 15% discount) should include a breakfast, not as an extra at £13.95. This in my opinion is more like a £40 to £45 per night including breakfast hotel. (b) Internet access at £1.00 for 10 minutes ! Ridiculous, I used my 3 network mobile dongle which gave me a 3G signal & costs me only £15.98 per month with no limit downloads either. (c) Although the rooms were clean & a good size & reasonably well equipped although dated, they are the coldest rooms I have ever stayed in, The radiators were extremely small for the size of the rooms. (d) The lighting was very poor with the main ceiling light being near the entrance door & if it was not for the light standard in the corner of the room you would struggle. (e) The lighting is not helped by the woodwork being very dark in colour. (f) The second room was of a lesser standard than the first, but cost more & it smelt a little fusty & the circular table had the veneer peeling off it. Both the rooms were beginning to look haggard. (g) The TV system turns off each night at 17:30 for a "system upgrade" although I did not notice any change after the supposed upgrade, & it is extremely slow at loading the programmes. (h) I did not eat at the hotel on the advice of a colleague who was staying at the same time. (i) The attempts to make it safe for the hotel residents to access the hotel through the snow was half hearted. Good point- the toilet paper was not charged as an extra. If this is typical of the Millennium Hotel Group then I will steer clear in future. I am in Cardiff again towards the end of February for three or four weeks & I will not be staying at the Copthorne.
- Official Description (provided by the hotel):
- Lakeside hotel situated 4 miles from city center or train station. ... more less
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- Also Known As:
- Copthorne Hotel Cardiff-Caerdydd Wales