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Reviewed April 24, 2012

Stayed here for the weekend with the family. A good solid four stars. On the edge of the city, it does not take long to drive anywhere. Staff friendly and efficient. We had a bar meal on the first night and beakfasts both days. All meals were better than average. Will definitely stay here again.

  • Stayed: April 2012, traveled with family
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1  Thank devizesbluebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

We have stayed at the Cardiff Copthorne on many occasions. They are good value for money, and given that they are 'in the countryside', 10- minutes from the city centre, they are a tranquil haven. You do not want a room looking onto the car park though. Always busy with locals and visitors, it is consistently doing the right stuff.

Room Tip: Rooms over looking the lake are great. AVOID the car park rooms - people can see in!
  • Stayed: March 2012, traveled on business
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Thank ErrolFarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

Got a good deal for two nights at the Copthorne while visiting Cardiff. Location good for touring as in easy reach of the M4, Cardiff Bay and the city. Large Marks and Spencer and Tesco near by. Used MacDonalds next door for cheap breakfast. Hotel it's self was comfortable, clean and staff helpful. The bed was very comfortable and the room presentable - bit old fashioned with dark wood and wall paper. The pool and gymn are clean. Nice bar/coffee area - noticed lots of people working/meeting there as very pleasant atmosphere

  • Stayed: April 2012, traveled as a couple
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Thank Floridafan039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

I stayed overnight at the Copthorne in late March for a weekend break. As the other travellers have noted, the hotel is several miles outside of Cardiff and takes about 10mins driving to get there (approx £10 in a taxi). It is situated near some retail parks containing a supermarket and Mc Donalds,etc.

The hotel grounds were nice and there was a patio where facing the lake where you could sit and watch the ducks.

Our room was fairly dated but had all the amenities that we needed. We stayed on the ground floor and our room faced the carpark. There were no net curtains across the massive windows so everyone walking in the carpark to reception could see right into our room. The only other option was to draw the black out curtains but that left us without natural light. Room tip: if you like some privacy, request a room on a higher floor or one facing the lake side.

Another fault of room was the the shower flooded everytime my partner and I used it. The water just ran down the external side of the bath onto the floor, even with the shower curtain/screen in place, creating a large pool of water on the floor of the bathroom.

As part of the hotel package, we had a set dinner included at the Michael Buble tribute. We arrived at the restaurant to ask where it was held and none of the waiters knew and we managed to find out from reception that it was in one of the function rooms. The dinner was due to start at 8pm, however, the food wasn't served until 9pm. When the food arrived, it was served in a haphazard manner which meant someone on our table was always left without food and had to ask the waiters for their food.

The food was ok, not gourmet but perfectly edible. The best part was the sticky toffee pudding which was delicious. The service continued to be very slow throughout the night and we probably didn't start on our mains until close to 10pm. The waiters appeared rushed and stressed.

At 3am, we were woken by guests returning from a night out - slamming doors and arguing with each other for at least half an hour. The sound-proofing of the rooms wasn't great as it was very loud.

Breakfast was included in our room rate and there was an excellent selection of cooked food and cereals.

Overall I would I would give the hotel 3.5 stars given the price we paid. However, I would be inclined to stay closer to the city centre for the convenience and greater choice of restaurants on my next visit to Cardiff.

  • Stayed: March 2012, traveled as a couple
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Thank octobersky07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

Had an enjoyable enough stay here for one night and although there was nothing particularly wrong with it there was also nothing particularly special. It was a pretty average hotel. Breakfast was tasty in the morning although the price was a little steep. Extra towels, kettle and cups etc. were all there just needed searched for. Would be happy enough staying here again just nothing special.

  • Stayed: April 2012, traveled as a couple
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1  Thank djmcmorris21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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