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“Comfortable hotel in central Cardiff”

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Cardiff Marriott Hotel
Ranked #19 of 73 Hotels in Cardiff
South East England, United Kingdom
Level Contributor
182 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Comfortable hotel in central Cardiff”
Reviewed September 26, 2013

The hotel has a very central location close to the shopping area and is a short walk from the railway station. My room are comfortable and clean, and even though it overlooked the railway tracks the noise insulation was pretty good. Breakfast was quick and of a good standard. I stayed for one night on business and found the hotel to be comfortable and efficient. However, wifi in the rooms is chargeable, and £6 for an hour's access seemed expensive when wifi is available free of charge in so many places.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller_constant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (306)
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Ebbw Vale, United Kingdom
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 26, 2013

Stayed recently with my wife, staff were really nice & welcoming, the room was a bit small but really clean, we had drinks & they were good but didn't stay for food so can't comment on theft, the hotel is really well situated for exploring the city, there are bars & reastrants just outside, all in all a very good value quality hotel with welcoming staff,

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank yuasa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowdonia National Park, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 25, 2013

Positives:
Excellent location for both business and pleasure. 20 minute walk to the Bay
Nice clean rooms & very comfy bed
Friendly staff
Breakfast varied and fresh
Spa facilities clean & a nice bonus


Could do better:
Wifi should be included for corporate visitors - £15 for 24 hours a bit excessive
Close to railway - an industrial machinery type of noise could be heard all night (however I am aware that obviously they can't change their location)

Would stay again for pleasure due to location. Will not be staying again due to no Wifi included in corporate rate

Room Tip: don't get one facing the bay if they offer it due to that noise I had. My colleague was on the o...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan1California
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 25, 2013

We stayed here in August for 3 nights and enjoyed the leisure facilities and used the bar. We didn't eat breakfast in the hotel as we had to cater for our varied children but we were not short of places to go for breakfast or dinner. The location is the real selling point for this hotel as everything is such a close walk away. Parking is in a secure car park next to the hotel but is a bit expensive over several days. We visited the Dr Who experience whilst staying here and all the children (and adults) enjoyed the morning.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellemay101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
217 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed September 23, 2013

A group of us stayed here whilst playing golf in the area. The location is good, right in the middle of all the bars and near the stadium. The hotel messed up the booking and we had to cram 3 people into each twin room. The hotel could not supply any camp beds. Why are they selling twin rooms for 3 people? In addition the queue for breakfast took 20 minutes. With so many other hotels nearby, i doubt I'll be back.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PistolPete2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 21, 2013

The Marriott Hotel is exactly what you would expect from this chain: large, modern, well-maintained property with comfortable rooms. The Marriott does not have the charm of an older property but it has everything you would want in a hotel room right in the heart of Cardiff. The breakfast that came with our room was good - mostly buffet but there was a cook who would custom make egg dishes to order. Parking is convenient in an attached garage but you will pay a daily parking fee.

My only complaint is that Wi-Fi is not free throughout the hotel. Although it is free in the lobby the in-room charge is quite high. In my experience on this trip, free in-room Wi-Fi has become standard in most hotels, although the quality varies.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
311 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 474 helpful votes
Reviewed September 20, 2013

I stayed here for just the one night but was hugely impressed with the hotel.

Excellent central location. 2 mins to shops, bars, several attractions or a 15 mins walk to the Bay area. The hotel is well maintained and rooms were large, clean, very comfortable and all staff were very welcoming and friendly.

We had the use of the executive lounge with was good and we also ate in the restaurant and whilst the usual hotel prices applied, the quality was very good. Breakfast was superb with a full choice of full english etc.Paying extra for certain coffees isn't really acceptable though.

The pool and sauna/steam were also good and well maintained.

Overall a thoroughly enjoyable stay and a one that stood out becasue of the staff. Would certainly recommend.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamsimsafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMCardiffMarriott, Front Office Manager at Cardiff Marriott Hotel, responded to this review, September 24, 2013
Thank you for your recent review of Cardiff Marriott hotel and the recommendation. Your feedback is, indeed, most encouraging. We strive to ensure all of our guests receive the best service. I am glad you found our location ideal and have enjoyed your stay. We are looking forward to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cardiff Marriott Hotel

Property: Cardiff Marriott Hotel
Address: Mill Lane, Cardiff CF10 1EZ, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
#19 Family Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cardiff Marriott Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
The Cardiff Marriott hotel is one of the finest hotels in the Cardiff city centre and is ideal for both business or leisure travel. Our hotel features an on-site restaurant, fitness club, meeting facilities and high speed wireless Internet access. ... more   less 
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Also Known As:
Marriott Cardiff
Cardiff Marriott Hotel Wales

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