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“Nice hotel in Cardiff city centre”

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Cardiff Marriott Hotel
Ranked #19 of 73 Hotels in Cardiff
London, United Kingdom
Level Contributor
324 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Nice hotel in Cardiff city centre”
Reviewed July 16, 2013

The Marriot Hotel in Cardiff is a good hotel located in the city centre, just five minutes walk from the railway station.
The room I got was spacious and air con was cold enough esp in the summer heat.
The bathroom was a bit small especially the countertop, wish it was bigger to accommodate toiletries etc..
The English breakfast was good, with a reasonable buffet selection, there is also a station for make to order omelette.
Service was good, when I asked for green tea bags, I got them within 10 mins, similarly, when I told house keeping that the cover of my tv remote is missing, I got a replacement promptly.
All in, a comfortable stay during my business trip.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank philiplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (305)
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Wales
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 16, 2013

Stayed for a weekend with my wife and frankly a little disappointed by the hotel. Good points- Friendly welcoming staff in Reception and Housekeeping; rooms comfortable with all that you would expect from 4 star hotel: Good City centre location
Not so good: WiFi is expensive when you can visit a local cafe for free WiFi: Food and drink overpriced for the quality when many good local alternatives available. ( local bars and restaurants were buzzing, the hotel virtually empty) We ate breakfast in the hotel as it was included in room rate but it wasn't the best, I had better in the Premier Inn at half the price: Car park is £15 per night where other hotels are no more that £5 to £7 or are free.

Room Tip: Eat out for free Wifi and better value for money
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank GWLWALES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neath
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2013

I stayed here with a group of my friends for my birthday. It was the ideal location for us because we were around the corner from the train station and right opposite most of the bars and clubs. The staff were all very helpful and friendly. The rooms were clean and modern, with very comfortable beds! I would definitely stay here again!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KateShp92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMCardiffMarriott, Front Office Manager at Cardiff Marriott Hotel, responded to this review, July 18, 2013
Our hotel prides itself with the diverse clientele we attracts from the leisure guests such as yourself on this most recent visit, a business visitor to Cardiff or an attendee of one of our Ballroom events. I am delighted to read that you found our location in the heart of city centre to be convenient for your needs and that our service and facilities were impeccable! Thank you for your feedback. I do hope we have the pleasure to welcome you back in the future should your travels bring you back to Cardiff.
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Manchester
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 16, 2013

Stayed one night on the hottest day in Cardiff, air conditioning a welcome break from the stuffiness at home! Great check in with a friendly welcome, even had a private check in for elite guests (not us I am afraid!) executive lounge well worth the upgrade charge, well stocked and evening canapés were delicious. Breakfast in main restaurant was hot and fresh. Great location for anything you could want in Cardiff

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluepickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon UK
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed July 15, 2013

We arrived early and were able to check straight into our room - a huge plus as we were attending a graduation ceremony that afternoon. Front desk staff were friendly and helpful and acknowledged us each time we passed the desk.

Room was ample in size, well furnished if a little dated, and would have perhaps liked mineral water to be available.

We had a drink on the terrace outside chats bar which was really nice. We were attended by a waiter as soon as we took our seats and despite it being busy, were served without delay. Tables were well tended and the atmosphere relaxed - a well run bar!

Dinner in the Brasserie was excellent. We were joined by our daughters to celebrate the graduation and were seated in a large secluded alcove area with comfortable high backed seating. The menu was varied with a great selection of wines to chose from. We were served by a young lady who is currently a student and about to graduate in a week or two. She was very attentive yet unobtrusive with impeccable manners and presentation. The evening was flawless and this young lady, who's name I failed to note, is to be commended on her excellent service.

Breakfast was again well run despite it being very busy. A great selection of fruits, cereals, cold meats, pastries, youghurts as well as a great range of hot food from the buffet. Tea and coffee arrived without delay and we enjoyed a nice relaxed breakfast to start the day.

We had pre-paid for two nights having booked through a booking agent. Unfortunately our plans changed with short notice and we had to leave after the first night. We were there long enough however to be impressed at the level of service afforded to us by every member of staff that we encountered. It was also nice not to need an interpreter when calling reception, ordering food, and speaking to the housekeeping staff.

My only negative comment would be that £15 a day car parking should be £15 a stay! or even better… FREE !

Well done Marriott..just wish we could have stayed for the second night!

Room Tip: High floors have great city views
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greatholsDevonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMCardiffMarriott, Front Office Manager at Cardiff Marriott Hotel, responded to this review, July 18, 2013
On behalf of the Cardiff Marriott team I would like to thank you for taking time to share your experience. I was delighted to read your detailed feedback and that you enjoyed overall stay. Thank you for your wonderful comments about the hotel and the staff service. I have personally shared your feedback with the entire team and we are most appreciative of your comments. I am so happy to read that our team was able to provide you with efficient, friendly and knowledgeable service. Your comments motivate and encourage us to look after our valued guests even more. We are excited for your next visit to Cardiff Marriott and look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 11, 2013

Stayed just one night. Room had two double beds which were very very comfortable. Nice bathroom spotlessly clean. Cannot comment on the food as did not eat here due to time and meeting friends. Had room on the 7th floor and did not hear any. Notice had a good nights sleep.

Used the Leisure club. Had pool,spa,sauna and steam room was very nice indeed
Wi Fi chargeable except in the bar !
Location excellent,two minutes from station and lots of restaurants and bars around.
Not the cheapest room rate in Cardiff but worth it.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzannesreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 8, 2013

Check in experience was welcoming and quick. Triple bedrooms are fair in size with 2 double beds. Rooms were clean & amenities where all up to date. Location is excellent for someone looking to stay in the city. The hotel is central to most attractions. Staff were happy to give us a late check out.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cardiff Marriott Hotel

Property: Cardiff Marriott Hotel
Address: Mill Lane, Cardiff CF10 1EZ, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
#19 Family Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cardiff Marriott Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
The Cardiff Marriott hotel is one of the finest hotels in the Cardiff city centre and is ideal for both business or leisure travel. Our hotel features an on-site restaurant, fitness club, meeting facilities and high speed wireless Internet access. ... more   less 
Reservation Options:
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Also Known As:
Marriott Cardiff
Cardiff Marriott Hotel Wales

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