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“Central location, convenient for sport, shops & city attractions”

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Park Inn by Radisson Cardiff City Centre
Ranked #34 of 73 Hotels in Cardiff
Linslade, United Kingdom
Level 6 Contributor
200 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Central location, convenient for sport, shops & city attractions”
Reviewed December 3, 2012

Modern hotel with interesting atrium, adjacent to St David's shopping malls, Cardiff Arena with Millennium Stadium a short walk, along with Cardiff Castle and close to all transport links. The Bay / Mermaid Quay is a 15 minute walk or £5 by taxi, or a bus ride.
My stay was on a Saturday night after the Wales / Wallabies rugby international and the hotel was lively, with a large party taking place in one of the ground floor function rooms; however, this did not disrupt our night's stay in any way.
Our mid-morning arrival meant that our room was not available but reception was happy to look after our luggage until we returned in the early evening. There was a slight but acceptable wait to complete the formalities.
The room was very clean, spacious and with just enough drawer and hanging space; bathroom was spotless and seemed to have been recently redecorated. (By contrast, some of the corridors are looking rather tired.)
We had a room on the first floor overlooking the side of shopping precinct - John Lewis - so not a great view, but well away from the main road which can be very busy at times.
We enjoyed a simple meal in the rbg grill room - simple but well cooked fish 'n chips but not exactly fine-dining. The rbg also operates as the breakfast room, which serves a rather good selection of hot i.e. "full Welsh" & cold, viz., continental, options and was - I thought - good value.
Check-out was even simpler than arrival, and error free.
Staff throughout (reception / bar / housekeeping / restaurant) were efficient, welcoming and sorted out a couple of minor glitches - including replacing a missing tv remote control at a rather ungodly hour, without fuss!
The only downside is the underground parking garage which is very limited, expensive and was seemingly constructed during an austerity period of smaller vehicles. While these will doubtless come back into fashion one day, spaces are small and few in number but there are other pay car parks in the vicinity.
There is access all areas but I did not notice any reserved spaces for blue badge holders.

Room Tip: Rooms at the rear are quieter than those opposite the Arena or overlooking main road but with an uni...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SilverBuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, January 2, 2013
Dear Guest,

Thank you so much for your fantastic comment,you have made my day.
I am very glad that we have met your expectations and hope to see you again.

Warm Regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (263)
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English first
Malmesbury, England, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 30, 2012

Have stayed here many times over the years and love it. Picked it for its location to the arena and go to many concerts. Staff are always friendly and willing to help and food is top notch. Bit pricey but worth it.

Only down side i could find was the price of the internet access (£14 for 24 hours) the same i pay per month.

When next in Cardiff it will be the only hotel i will stay in. Great location to shops too

Room Tip: I would always ask for a arena facing room as the rooms at the side can be bit dark as quite close t...
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  • Stayed May 2012, traveled with friends
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, January 2, 2013
Dear Guest,

I am very glad to know that we have ticked in all the boxes.

Thank you so much for a wonderful review!!!!

To receive five stars in every category is fantastic and there are a lot of reviewers that agree with you.

Sure my staff will be thrilled to hear you enjoyed your stay, thanks for taking the time to let us know how much you enjoyed yourself.

As of january 2013 you do not charge any more for the internet.

Thanks once again for such wonderful comments. Our staff love hearing how well we are doing.

Warm Regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crowborough, United Kingdom
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 27, 2012

Stayed for Saturday night to watch the Wal V Arg rugby match. Could not check in until 2:30 pm which is the same time as kick off, so perhaps they may want to offer some early checkins. Easy to get to, parking for limited amount of spaces and rooms are clean.
We went back there after the game and spend a few hours in the bar which was friendly the food was OK but there are plenty of facilities on the door step including a Tesco direct should you need water or other snacks. Got up at 6am to get back on Sussex for a rugby match so did not try the breakfast.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, January 2, 2013
Dear Guest,

Thank you very much for your fantastic comment.

Being right in the city centre we have got the luxuary of everything at our foot step.

we’d love to have you back and you should definitely try our lavish breakfast buffet next time.

warm regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland uk
Level 5 Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 25, 2012

Having stayed in there other Cardiff hotel we wanted to stay closer to the shops. This hotel is a close as you could get to John Lewis which was great.We arrived at 11am parked no problem and were pleased to be able to check straight in.All Great. Unfortunately the window was drafty and covered in condensation in the morning. The room was tired and scruffy.the beds were so hard we didnt sleep very well,there was no milk in the room for tea.And 1 pillow the size of a postage stamp.So as handy as it was for our shopping trip its a definate no no!

Room Tip: Stay somewhere else!
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JanetPortlanduk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, January 2, 2013
Dear Guest,

I am very disappointed to hear about your experience with us. Please contact me directly on maheswaran.thangaraj@rezidorparkinn.com as I would like to discuss a solution to your recent experience in our hotel if you would like to.

Sorry once again.
Hope to hear from you soon.

Warm Regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cardiff hotels

1 review
Reviewed November 22, 2012

I really enjoyed my stay in the hotel, I came Down to visit family. Was offered a good bed and breakfast rate for me and my partner for the 2 days. I'm very happy with the service from the staff on reception and the breakfast. I will certainly return back to the hotel and recommend to my friends and family :) thank you for making my visit very pleasant.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swatts90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, November 23, 2012
Dear Guest,

I am very glad to know that we have ticked in all the boxes.

Thank you so much for a wonderful review!!!!

To receive five stars in every category is fantastic and there are a lot of reviewers that agree with you.

Sure my staff will be thrilled to hear you enjoyed your stay, thanks for taking the time to let us know how much you enjoyed yourself.

Thanks once again for such wonderful comments. Our staff love hearing how well we are doing.

Warm Regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
1 review
Reviewed November 21, 2012

First visit to cardiff for business,stayed here for 3 night. Centrally located near a good shopping centre.
We arrived and were greeted by a very pleasent receptionist who dealt with our check in quickly and efficently. Our room was clean, spacious and really nice.
Staff were very helpful and friendly, We had dinner and breakfast included in our rate, nice menu with a lot of choice, food and staff very nice.
All in all, a confortable stay and we would certainly return...

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arkitetto110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, November 23, 2012
Dear Guest,

Thank you so much for your fantastic comment,you have made my day.
We are rolling our NEWGEN RBG menu in January 2013,hope you will enjoy that on your next visit.

I am very glad that we have met your expectations and hope to see you again.

Warm Regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 21, 2012 via mobile

Went to Cardiff with the girls for a shopping weekend. The hotel is right next to the St David's shopping centre. Everything what you need is within 5min. After a quick and friendly check in got into our rooms which were very spacious, clean and comfy. There were 5 of us and got two rooms connected with doors inside (one big room with 3 and the other one with 2 single beds).
Didn't try the restaurant, but had the first few drinks in the bar before went out to discover the city at Saturday night.
Breakfast buffet had a lot of choices and the restaurant staff was helpful and friendly.
We had a lovely Sunday at the Christmas market and in the small shops of the arcades.

I would definitely recommend this hotel not just because of the good price and location, but the whole atmosphere and clean and comfy rooms as well. Everything what you just need for a nice weekend.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank felicity343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mahesh j, General Manager at Park Inn by Radisson Cardiff City Centre, responded to this review, November 23, 2012
Dear Guest,

Thank you so much for your lovely review.
I am very glad you enjoyed every moment of your stay,entertainment and activities around our location. especially thank you so much for your postive comment on our RBG breakfast service and the bar.lot of the reviewers agree that our bar is perfect to start the night with.

will definitely share your review with my team and 100% they will be delighted to read your comment.

Thanks and hope to see you soon.

warm regards,

Mahesh.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Cardiff City Centre

Property: Park Inn by Radisson Cardiff City Centre
Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #34 of 73 Hotels in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Official Description (provided by the hotel):
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales

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